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Arbys

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Arby's, LLC is an American company. Arby's is a chain of franchised roast beef restaurants. The very first Arby's restaurant was opened in 1964 by Leroy and Forrest Raffael in Boardman, Ohio. The name of the company Arby stands for Raffael Brothers and not for Roast Beef how many people think. Specialties of Arby's restaurants are slow-roasted roast beef sandwiches and Market Fresh sandwiches. Besides, the menu of Arby's restaurants includes wraps and salads, potato chips, huge ice teas, Jamocha shakes, and so much more.

In addition, all the dishes of Arby's restaurants are served with the convenience of drive-through.

Please try to contact Arbys Customer Service directly prior to posting any complaints on this site.

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Arbys Reviews

Deerclan...
Arbys - What kind of customer service?????
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

I go to Arby's every so often and get a Jr. Roast Beef. When I'm asked what kind of sauce, I always ask for barbeque sauce in the little tub because they inevitably always...

#313071
Apr 18, 2012
103

Ltl7lisa7
Arbys - Arby's BAD service
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

My boyfriend and I went to Arby's on St.Patricks Day this year. We pulled up saw a bus, no big deal until we got inside. It was a mess. The baseball team was there sitting everywhe...

#312505
Apr 16, 2012
91

UberPissed
Arbys - Submitting a Complaint = Talking to a Wall
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

I submitted the following complaint on the Arby's web site from my 5 years of knowledge of this location... "Dear Sir: The Arby's franchise Unit: 7019...

#310732
Apr 08, 2012
155

Anonymous
Arbys - Complete lack of quality and efficiency
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

At Arby's in Paris, Tennessee:1. Idiotic employee working drive through window, incapable of taking a simple order correctly.2. After repeating my order for the t...

#306828
Mar 22, 2012
177

Jill63
Arbys - Manager needs to be fired!
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

After Church I and my sons were trying to decide on drive thrus... Bad choice!! we choose Arbys of Aberdeen,N.C went into drive thru made a simple order of 3 chicken sandwiches, 3 ...

#298491
Feb 19, 2012
315

Tommy043
Arbys - Not good service & ceiling dirty
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

While waiiting for order to go, I stood under a vent and got covered by soot. I looked up and soot was all over the vent and other parts of the front entrance. I didn't check abo...

#292718
Jan 28, 2012
308

Bullhorn
Arbys prescott valley sells expired food!
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

My husband works at Arbys. He will not allow our family to eat there because they constantly sell expired and rotting food! He photographs and documents everything but has not repo...

#291172
Jan 23, 2012
351

Anonymous
Arbys - Poor Service
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

On 1/17/12 at 1:00P.M. (Lunch) I went to my local Arby's in Millsboro, Delaware 19966. When I went their I was the only one in the drive-thur. It took over five minutes to reci...

#289664
Jan 17, 2012
304

BlondePrez
Arbys - No meat, no love.
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

Resolution! For sure. I absolutely love Arby's. This particular love is all thanks to the turkey, bacon & ranch deli style sandwich. It's so good, I make a special trip out to Arb...

#280880
Dec 11, 2011
426

Prsprocess
Arbys - Arby's Removed all of their trash can in their parking lots WHY???
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

Arby's decided to take out all of their trash cans in their parking lots. Where do you dispose of your trash?? I guess right on their grounds...I can't believe ...

#265176
Sep 30, 2011
442

Tab1996
Arbys - Employees had to work when there was a gas leak
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

Arbys on Frankford in lubbock had there employees keep working with the store full of gas today do to a gas leak. W hat kind of boss and or company does that. They me as a customer...

#264168
Sep 25, 2011
468

Jburke4
Arbys - Arby's Colby KS
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

Ordered a Beef and Chedder with no red ranch sauce and a side of Cheese sauce. They missed the cheese sauce so my wife went in to ask for some. The Manager jerked the bag out of ...

#263865
Sep 23, 2011
634

Errorbelow
Arbys - Surveys given invalid validation codes for free Roast Beef
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

Basically 3 weeks ago my wife, grandson, and I ate at Arby’s. We went back and got grandson some fries. We had 2 receipts and did the FREE Roast Beef for a survey. I was told ...

#259487
Sep 02, 2011
846

Angel30
Arbys - Hispanic woman scratched armpits while making food
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

I was in the arbys on south broadway in lexington kentucky and their was a hispanic woman scratched her armpits while she was on backline making food. everyone was in their sweari...

#252462
Jul 31, 2011
498

Deshun
Arbys - Arby's lubbock, tx on 82nd st
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

I was in arby's last weekend on 82nd st in lubbock, tx. and the service was terrible the employees seemed like they were high on something this was in the afternoon. The place...

#247390
Jul 06, 2011
2292

Anonymous
Do not goto Arbys on Hall Rd, Macomb, MI
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

On June 3rd, 2011: I went into a local Arbys with a local Arbys coupon that stated 4 regular roast beef sandwiches for $5.00 (the 4 for 5 special) The lady (white older female) on ...

#242092
Jun 08, 2011
582

Anonymous
Arbys - Bad service
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

I went to Arbys this morning at 6:00am. i was told to wait a minute. mind you there was no cars ahed of me. The person never got back to me . I left after 6 minute. I will not be r...

#234321
Apr 26, 2011
266

Anonymous
Arbys requires your name when placing an order
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

Is any one else bothered by Arbys requiring you give them your name when ordering? In these times with Identity Theft I find giving my name at a fast food restaurant stran...

#233545
Apr 21, 2011
780

Anonymous
Arbys Bad Mood Food
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

I have always loved Arbys. I have loved their roast beef sandwhiches for decades, ever since I was a child. I loved their new slogan, "It's Good Mood Food." However, I had an exper...

#226885
Mar 15, 2011
1189

Masonic
Arbys airport center drive mean mgr
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

I was at the Arbys on Airport Center Drive, in Jacksonville, FL.. It was a busy lunch day and I ordered a medium roast beef combo with an order of mozzarella sticks. They gave me ...

#212576
Dec 21, 2010
617

Msbrenda
Arbys - Arby's on gray hwy gave great service.
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

I visited the arbys on gray hwy on 5/12/10 and received the best service ever. I love arbys and at one point I stopped coming because of the bad service I received in the past. On ...

#182015
May 14, 2010
762

Anonymous
Arbys - Arby's Fast Food Restaurant
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

I went to Arby's on 100 Arthur Way, Kiln Creek in Virginia. I spent $20 and some odd change on food. I ate and it tasted disgusting! and on top of that there were cockroaches c...

#163732
Dec 07, 2009
866

Anonymous
Arbys - Very bad service
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

On july 20th at 10 44 i was in your store 5822 on jackson drive in la mesa calif we ordered two of the 5 dollar bbq specials it toke a very long time to get our order the car if...

#151317
Jul 21, 2009
676

Mrs mm
Arbys - Arby's food poison
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

On 10/17/08 I bought 2 Arby Q sandwiches. The next day I had 6 diahrea attacts and the dry heaves. I lost 10 pounds and could not eat for three days then only jello and crackers. D...

#140469
Oct 22, 2008
859

Smartin6
Arbys - An employee got agreesive & mangement will not do anything about it
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

I was at starbucks getting some coffee & I began to pull out of my parking space and an arbys employee began to get agressive with me. I do not know this emplyee at all.I looke...

#131712
Aug 16, 2008
980

Gvogt21
Arbys - Arby's bloody bandaid melt sandy, admitted then lied to cops
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

I found someones nasty bloody band aid in my cheddar melt! I took the sandy back in and the girl at the counter said "eww thats Quincys" and then everyone dissapeared int...

#131629
Aug 15, 2008
649

Layla lair
Arbys turns blind eye on pregnant woman and man who say they are hungry
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

At an Arbys in Chattanooga Tennessee I witnessed a manager turn away a man and pregnant woman who wanted to work for food. I could not believe that the manager could b...

#130395
Aug 05, 2008
1296

0725har
Arbys - Arby's in Dallas TX on Greenville Ave...SUCKS!
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

Every once in a while a beef n cheddar with curly fries sounds like an AWESOME meal...right? Wrong!I have been to this location 3 times this year and always get cold fo...

#128951
Jul 25, 2008
835

Drdave
Arbys - If you're a nasty, miserable creep, then Arby's has a job for you!
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

Last night, I had a bizarre and extremely unpleasant experience at an Arby's restaurant. I used the drive-thru at about 11:30 PM, and my kids and I ate in the car. When we were...

#124837
Jun 21, 2008
871

Boatman
Arbys - Arby's Roast Beef
5.0 1155 Perimeter Center West, 12th Floor AtlantaGA30338 http://www.myarbys.com/ge/Guest1/welcome.aspx

Heck, I know it's cheap, five roast beef sandwiches for five bucks! But you get what you pay for, and the roast beef looks phony and tastes like pressed sawdust. I go to a real...

#119345
Apr 29, 2008
991
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Related Information

Cafes and Restaurants
Eating out is an expensive business, so you really want to be sure of a good experience. However, there are a lot of different styles of restaurants which one can choose from, depending on his taste, personal preferences, financial situation, mood and occasion. The most common restaurant types include: steakhouses, seafood restaurants, casual dining, pizzeria, coffee houses, fast food and fancy restaurants. Restaurants may be distinguished by the type of servicing - buffets and those with waiters. When talking about ordinary places to eat so the criteria for the restaurants are quite clear cheap, tasty and clean. In terms of fancy restaurants, where people pay hundreds of dollars to have a meal the following features are to be taken into consideration: location, characteristics, welcome, food server and waiter, food, environment (parking, restrooms, lighting), bar, smile factor, time factor, profit factor (beverages offered, dessert menus presented).

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