food sandwich order service manager beef roast beef customer store meat
2.3
Details
we went to boat show in Syracuse on 02/14/15 and afterwards we went to the Arbys 0896 at 787 Erie Blvd. i went to get out of the car and slipped and fell hitting my right upper arm on the car,and hurting my lower back. we entered the restaurant and we were greeted by...
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7 comments
Anonymous
#946141

Believe me at the age of 74 I have fallen a lot of times and in a lot of places. I have also had attorneys tell me slip and fall accidents are too hard to prove, unless you have pictures.

I have also had law enforcement people tell me that insurance won't cover accidents in parking lots due to ice because it is a public place and an "act of God." Having been married to a cop for 20 years and also having been a legal secretary, I have a lot of contacts with different types of law enforcement people. I honestly don't see anything mean in my previous reply.

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Review
#595440 Review #595440 is a subjective opinion of poster.
Cons
  • Lack of concern
Reason of review
lack on concern for a customer
Preferred solution
Let the company propose a solution

Fries Review

2.1
Details
Food was cold, they forgot my fries and it was $11.56 for combo. What a rip- off!
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Review
#595113 Review #595113 is a subjective opinion of poster.
Reason of review
Poor customer service

Staff Review

5.0
Details
Worst service ever and rude workers
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Review
#594885 Review #594885 is a subjective opinion of poster.
Reason of review
Poor customer service

Arby Doesn't Answer Customer's Concerns | Arbys review from Rutherford, New Jersey

They never responded to my complaint of shutting down the East Rutherford, NJ location. I guess Arby's doesn't care about their customers or succeeding in our area! They were a great food chain for our area. They closed with no warning and have a Starbucks taken it's place. The way I feel about Starbucks is one of overpriced coffee that tastes like cement. How come after my first post Arby's refuses to address this issue. ? Why don't you address the issue of closing your chains? East Rutherford, NJ Arby's had delicious food and courteous service. It didn't deserve it's fate.
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1 comment
Anonymous
#944900

Businesses close their stores when the store isn't making enough profit to remain open. That is the main reason.

If your first post about the closing was on this site, that is the reason you didn't receive a reply.

This isn't the Arby's web site, it is a general complaint site. A lot of businesses close without any warning.

Review
#594244 Review #594244 is a subjective opinion of poster.
Reason of review
Food and service was excellent in the East Rutherford, NJ Arby's that you closed

Arbys Manager Review

Had to listen to manager yelling at employer in front of customer. I worked for 30years in food and never had a boss treat me or anyone else that way.People want to work but they don't need to be treated that way.
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Review
#592501 Review #592501 is a subjective opinion of poster.
Service
Arbys Manager
Reason of review
Poor customer service
it was to have 4 oz. of (what you call) roast beef. I also ordered a value menu curly fry. Cha Ching.....my total was over 7.49. Once home I WAS FURIOUS! My sandwich was SO skimpy, that I took 1/2 of the bread off and made the best of a BAD skimpy "what you call...
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Review
#592418 Review #592418 is a subjective opinion of poster.
Product
Arbys Sandwich
Cons
  • Food product value
Reason of review
Bad quality
Loss
$7
Preferred solution
Full refund

Arbys Manager Review

Rude manager at the Berlin turnpike arby's store. Yells at employees in front of customers. Very very rude. Has employees in tears. Wants me to go there and confront her, very nasty
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Review
#592230 Review #592230 is a subjective opinion of poster.
Service
Arbys Manager
Reason of review
Poor customer service

Arbys Sandwich Review

1.4
Details
I orderd a beef n cheese sandwich and asked for it with no sauce. When I got home to eat it there was no cheese or anything besides meet... If I wanted a sandwich with no cheese I would've oredered a cheaper sandwich that didn't have cheese.. You need to learn the difference between cheese and sauce
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Review
#591961 Review #591961 is a subjective opinion of poster.
Product
Arbys Sandwich
Reason of review
Order processing issue

Food Review

3.2
Details
Cold food no drink rude management. ..I always eat herer and now ill never go back.
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Review
#591702 Review #591702 is a subjective opinion of poster.
Reason of review
Bad quality

Arbys - Sandwich Review from Pineville, North Carolina

1.4
Details
Your employees gave me a half of a box of fries and cold sandwich. They were to worried about closing the store and telling the next customers they were closed . Also after telling the next 2 customers they were closed they dropped a whole bag of chicken and a bag of curly fries.. I'm guessing for there personal use and let your customers have 8 curly fries in my box. Really.???8 dollars for a 99 drink 99 fry ( half full) and a 4 sandwich. ??????????? Your restaurant should fire all employees working on 2/3/2015 statesville nc hwy 21 restaurant. As they were to concerned about what to take from you than sell for you.
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Review
#590419 Review #590419 is a subjective opinion of poster.
Product
Arbys Sandwich
Reason of review
Bad quality