food sandwich order service manager beef roast beef customer store meat

Arbys - Poor Restaurant Service Review from Brookeville, Maryland

Friday. Walked into Arby's and waited 5 minutes when no one else was even in the restaurant, to get waited on! 4 employees looked right at us and walked away. We left. Saturday. We tried again. This time we got service probably because there were 6 employees and no one else in the place. It was way over priced for the amount of food. One sub had to be taken back because the meat inside was cold. The restaurant was an absolute sty! 6 employees not one floor, piece of furniture, or fountain was clean. It was an absolute disgrace! I hope they lose their franchise! Absolutely. Disgusting.
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#539404 Review #539404 is a subjective opinion of poster.

Arbys - Manager Review from San Jose, California

Arbys on 108th and National Ave. In West All is,WI is poorly managed! Was in drive thru and manager asked coworker what kind of soda the car behind me had and she said a,"Pepsi, but make it a medium mountain dew." And the manager didn't say anything! Then, I got my order and there were no fries with my meal!! No fries! How could u miss that? Did I want to go back to get my fries? No way, who knows what would've been given to me? Not going back there again.
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1 comment
Anonymous
#874829

Grow up!!! Any *** knows you check your order while still at the window, then if something is missing you can get it without going back. As far as your comment about the car behind you getting the wrong pop, I don't believe that for a minute and if it did happen there is a very good possibility that the girl at the window knew the person and was playing a trick on them.

Review
#538110 Review #538110 is a subjective opinion of poster.
Service
Arbys Manager

Commercials Review

The food is mediocre at best. But the commercials you guys make ate completely annoying. Believe me wish you would stop put *** thing in your commercials it insults my and every Americans intelligence. And make healthier food
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#536376 Review #536376 is a subjective opinion of poster.

Arbys - Food Service Review

I just went to the arbys in statesville nc, on 3209 taylorsville hwy. And I order a turkey and cheese kids meal. And my slice of cheese was ripped in half. And it really pissed.me off. Omygosh. Forreal dang.
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1 comment
Anonymous
#889870

The Turkey and Cheese sandwich is made with a half slice of cheese. To cut the cheese in half you usually have to fold the cheese in half, we can't cut it due to the fact that it may be food contamination. It wasn't ripped thats what all the cheese looks like for the turkey and cheese.

Review
#536167 Review #536167 is a subjective opinion of poster.
2.0
Details
I stopped at my local Arbys 8089 Rivers ave. I think that is the street address. I take my ten year old son to school in the morning and as long as he stays on A honor roll this is like a reward to him. He usually likes to go to Chick Fil A for chicken minis. Sometimes...
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#535655 Review #535655 is a subjective opinion of poster.
Reason of review
Poor customer service

Shake Purchase Review

I have been to Arby's twice this week and was unable to purchase a Creme Brûlée shake. They claim their shake machine is broken. This is unacceptable.
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#535027 Review #535027 is a subjective opinion of poster.

Arbys - Sandwich Review from Youngsville, Louisiana

I went to the Arby's in Meridian, MS with 3 separate orders from our clinic. The lady taking my order was very rude and seemed to be put off because i had 3 different orders. She never spoke unless she was telling me how much the order was and even then she mumbled so i literally looked at the register for the total! I personally ordered a Triple Stack with roast beef, turkey & bacon just the sandwich and i get back to the clinic with a practically a "single stack" because there was turkey but no roast beef and only a small piece of bacon. Now if ur going to pay $7 for a sandwich it should atleast be what you ordered! I'm not usually one to complain but this was a ridiculous experience!!!
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2 comments
Anonymous
#1009874

New in town thanks for the info

Anonymous
#869491

What's with you people and your multiple orders. Do you really expect fast food workers to do your record keeping for you because you are to lazy or cheap to do it yourself at the office?

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Review
#532876 Review #532876 is a subjective opinion of poster.
Product
Arbys Sandwich
Reason of review
Order processing issue

Arbys Customer Care Review

horrible customer service manager tells me the customer because his clock does not say its 10 o'clock I need to come back. after calling the customer service number they seem to not care and rush me off the phone. Never have been talk to in a rude way. Will never return.
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Review
#531689 Review #531689 is a subjective opinion of poster.
Service
Arbys Customer Care

Jalapeno Poppers Review

Simple Review #1409876999 - Arbys review
Jalapeno poppers were in a million peices (have pictures ) onion rings 3 different orders taste horrible. .... nothing but a oil taste. A $40 order, ruined I want a call asap and this delt with
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#530017 Review #530017 is a subjective opinion of poster.

Gift card redemption | Arbys review from Rutherford, New Jersey

5.0
Details
My husband went into the store in Rutherford last week for dinner for us. My husband handed the cashier an Arby's gift card. The cashier had no idea what to do with it. Nobody there knew what to do with it. So we had to pay in cash. I am annoyed that I could not use the card or the fact that nobody had a clue about what to do. I am a regular customer at the Rutherford location. I'd like to get a call back or email in reference to this letter. The card is not worth that much anymore, but it's the principal of the whole thing. Poor service. Regards Elizabeth r. Lochheed
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1 comment
Anonymous
#865286

You won't get a reply from this web site. You have to go to the Arby's web site to do your complaining if you want a reply.

Review
#529206 Review #529206 is a subjective opinion of poster.
Service
Arbys Cashier
Reason of review
Problems with payment
Loss
$15
Preferred solution
Let the company propose a solution