Arbys
Reviews and Complaints
arbys.com
Anonymous
Waynesville, North Carolina
Arbys Loaded Italian Sub Review
What happened to the loaded italian sub? I dont like arby's but i saw the commerical and i went to get one. It was so freaking good. Well i stopped today for dinner to getthe loaded italian and its no longer there, so i left with nothing..
Reason of review:
Poor customer service
Anonymous
Lawton, Oklahoma
Arbys Staff Review
So now your employees and managers can deny a police officer service how about when one of your stores is getting robbed we say we are too busy...
Reason of review:
Poor customer service
Anonymous
Dallas, Texas
Arbys - Salad Review from Dallas, Texas
went in to Arby's in Moore Oklahoma. asked for a chicken salad sandwich. and since I have ate them several times before and know they can be a little messy I asked for it to be cut in 1/2 I was told by the girl at the counter that they could not cut it in 1/2. How hard is it to cut a sandwich in 1/2. so I did not order anything. Also the flies in the store were bad.I will not go back if they can not do something as simple as cut a sandwich in 1/3
Reason of review:
Poor customer service
2 comments
Anonymous
Grand Rapids, Michigan
Arbys Roast Turkey Ranch And Bacon Wrap Review
Ordered turkey bacon ranch combo and there was no turkey wtf not cool only had 30 min for break and there complaint web page will not allow me to submit complaint say invalid email tryed 3 different one still not working... so i called them and it transferred me to a voice mail pretty *** poor corporate bull ***
Reason of review:
Not as described/ advertised
Anonymous
Tucson, Arizona
Refusal to serve a policeman
I have heard now from several news outlets that you did not actually fire the employee who refused to serve a policeman, but put that person on paid leave. I would assume that means until this story blows over. Your actions mean you condone this treatment in your restaurants, and you have lost several customers, as of now, in our family. The next time you get robbed somewhere, who are you going to call? That employee should have been fired, and until I hear that you have done so and sided with the police on this, you have lost us as customers.
Reason of review:
Not as described/ advertised
1 comment
Kanisha Hot
Hastings, Nebraska
Arbys Staff Review
Employees are rude and talk bad about costumers while in there. Were going to kick us out when we did nothing.
Reason of review:
Poor customer service
Anonymous
Morganton, North Carolina
Arbys Manager Review
Arbys on 321 the male manager said I can't use a internet coupon but ever one I've been to has took it before the woman manager of 321 was the one that told me about it
Reason of review:
Not as described/ advertised
Anonymous
Rancho Cucamonga, California
Other Product Review
The temp in the tooele ut. Arbys is continually freezing cold
Anonymous
South Point, Ohio
Arbys Staff Review
While visiting the arbys on Wilmington rd in new castle pa we observe the "manager" using his "management status" to try to pick up the young female co-workers and inviting them to his house to smoke pot and do shrooms
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Verified Reviewer | Tampa, FloridaArbys Sandwich Review
Last meal before being induced into labor I bought an arby's chicken sandwhich....it had a big chunk of grape stem in it....it made me *** and I was unable to finish my last meal before labor...
Reason of review:
Bad quality
Anonymous
Fairfield, Ohio
Other Product Review
I hate that Arby's "we have the meat" commercial. It is so irritating! Please take it off the air.
Reason of review:
Poor customer service
Anonymous
Rock Hill, South Carolina
*** Poor Service
I received the incorrect sandwhich at drive-thru. The response from the employee was that is what her team mate entered. My response was everything is correct except for the sandwhich. When correct order was brought to window, there was no response such as we apologize for the mix up. *** poor service with unacceptable attitudes. There were no smiles no attempt to defuse a potential bad experience by a customer. The professional approach to the job is absolutely terrible. This arbys is the worst i have ever visisted and should have better service oriented employees working at that location. Do better.
Reason of review:
Poor customer service
Anonymous
Blackwell, Oklahoma
Arbys Slider Review
DON'T even think about buying the new Sliders. The chicken are tasteless, the corned beef 50% gristle/fat, the buns under baked. *** *** ***.
Reason of review:
Bad quality
Anonymous
Gadsden, Alabama
Arbys Manager Review
The evening manager at Arbys in Fort Payne Al was a racist, mean and degrading! We were missing my niece roast beef sandwich and called back, they were hateful! I have lived here over 20 years and never had this experience. I will not be going back and I will make sure my friends and family know how they treat their paying cumtomers!
Reason of review:
Poor customer service
Anonymous
Haughton, Louisiana
Arbys Food Review
For the food that you have your prices are ridiculously high. Portions are the size of a McDonald's dollar value meals and your food isn't that great.
Reason of review:
Pricing issue
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Arby's is not allowed to cut the chicken salad sandwich due to nut allergies, because it has pecans in it. But you should have been offered a plastic knife.
The Pecan Chicken Salad Sandwich contains Pecans, which is considered a hazard allergy. SO we are (by LAW) prohibited from cutting the sandwich so as not to spread the allergen into the store and onto our knifes which we use to cut OTHER CUSTOMERS' sandwiches.