Arbys
Reviews and Complaints
Last paycheck
- Everything was terrible and manager very rude
Preferred solution: I want my money they owe me for working at their restaurant
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Verified Reviewer | North Little Rock, ArkansasYou order your meal, what is on the menu? When it’s delivered, from Grub Hub you get something else. Your Wasting your time. with calling Arby’s or getting delivery through grub hub so I rate this co
- Service
Preferred solution: By giving the customers that ordered through grubhub the right order.
Order wrong and rude
I ordered food for my company, and it was all completely messed up. Send an email to corporate never heard anything.
- People are nice
- Wrong orders given
Preferred solution: Apology
User's recommendation: Check your food before you leave
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Verified Reviewer | Columbus, OhioBad customer service
User's recommendation: Don't go here
Bad service , wrong food
- Bad quality of food
- Prices too high
Preferred solution: Full refund
User's recommendation: 1
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Verified ReviewerVery unhappy, rude shift manager
User's recommendation: Be careful check your orders.
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Verified Reviewer | Toledo, OhioCustomer service
Please call me in the morning
And we were b***** and refuse to talk to us civilly. And when we called up there, they called us a liar. And they said that we never said that. We were going up to the first window.
When we said we were and continuously nagged on customers. And decided to be rude and disrespecthough when all we wanted to do was talk to them in a civil manner and figure out what was going on and continued on. I'm saying that we were dis respecting them when they were disrespecting us first. And kept ongoing on saying that we were white privileged people and said that we were disrespecting them.
And that we never showed up to the front window when we did. And we were trying to order on the app and try to figure out why we were giving a time for tomorrow. And they said that they do not work with the app. They don't know anything about the app and want nothing to do with the app.
So if you could please get your customer service. People under control to respect customers when we call and ask him about a problem. And for them not to disrespect us.
And when we said that we were going to come up there and talk. They said that they were gonna call the cops on us.
- Customer service
Preferred solution: I want that person fired
Management complaint
User's recommendation: Not to go to this Arby's
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Verified Reviewer | Dixon, IllinoisTried to use app keep interring credit card and it kept saying to try later
- No pros
- Customer service
Preferred solution: Apology
User's recommendation: Fix app and mangers
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Verified ReviewerFalse Advertising
Preferred solution: Price reduction
User's recommendation: Do not eat there
Debit card was charged
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Verified Reviewer | Buffalo, New YorkTried to order online french dip for 3$and not available. Should take off online
Advertise online specials not available in my area
User's recommendation: Dont trust online orders coupons
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Verified Reviewer | Carbondale, IllinoisResolved: Bad meat
Company fixed the issue and I have been provided with apology. The product they replaced it with was just as bad I don't know what happened to the roast beef but it's not the same thick and nasty used to be tender and tasty
- Usually good
- Super unhealthy
Preferred solution: Full refund
User's recommendation: Check your food
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Verified Reviewer | Saint Louis, MissouriResolved: Bad meat
Company fixed the issue and I have been provided with apology.
Receipt
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You should not be in line inside the store or in drive through until your app order is complete and you are given a time and total. The employees are not there to order through the app for you. Just stay away.