Anonymous
map-marker Lafayette, Louisiana

Disgusting end

“We have the meats.” Ok good enough. “For sandwiches.” What??? Gross!
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ROBERT W Gsv

Fish sandwich

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got two fish sandwiches didnt taste good and werent hot took back to register and gave me 2 more they were a little better but you must have got a different brand of fish i ate fish here at arby every week through lent for the last 10 year or so and loved the fish but with this different brand i dont know and it just not me a lot of my friends are saying same thing
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Pros:
  • I love arbys but you must have got a different brand of fish
Glenn C Rxb
map-marker Hustonville, Kentucky

Veterans and First Responders

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I think it is a very poor decision on behalf of the Hazard Kentucky Arby's location in discontinuing its discount to Veterans and First Responders. It does please me, seeing the public response as well as Veterans and Responders to this action, the Hazard Arby's which when the discount was in effect was almost always busy, now looks like a ghost town. With any luck they will close and we as a community will get some other franchise that is more friendly to Veterans and First Responders. It's a damn shame that corporate greed is to the point that they treat America's Military and the folks in Blue and Red with such disdain. I will not be visiting another Arby's after learning that Arby's no longer supports it Veterans or First Responder's.
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Cons:
  • Discontinuing veterans and first responder discount
Reason of review:
Veterans and First Responder discount

Preferred solution: Let the company propose a solution

Vickie F Geo
map-marker Boca Raton, Florida

GREEK GYRO

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First, when I call the customer service to inquire, they pronounced it as GYRO not HERO as it should be...It is peices/parts of pork, beef and some lamb...NOT A TRUE GREEK...FALSE ADVERTISING PEOPLE!
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Loss:
$12
Cons:
  • Quality of the greek gyro
Reason of review:
Not as described/ advertised
Robert w Rxx
map-marker Easton, Pennsylvania

Worrse rubin sandwich i ever ate

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Sandwich was under grilled and only luke warm small piece of cheese and virtually no kruat.i told mgr. it had no kruat and he said IT HAS KRUAT. . I finally got more. Will never attemd this place again and will make sure i tell all the people i know how bad it is. ARBYS CROSSINGS EASTON PA. I guess thats why thos place is so slow
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Anonymous

Moldy lettuce in side salad

Ordered side salad had several pieces of moldy lettuce in it. took it back gave me another, same thing moldy. said would make me a fresh one but told me it would be the same. REALLY??????? thinking about contacting health dept. This happened in Glenwood Springs, Colorado . store #08664. 04-03-19 11:20 am. I remember when Arby's was great. taste is not the same, and high in sodium. I will not eat there again.......Thank you
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Marquita s

Learn the English Language

Vapid spokeschef projects utter ignorance and contempt for listeners. Learn how to correctly pronounce your primary product; sandwiches with an “nd” not an “m” Company adverstsing and executive staff should be put on leave and sent to repeat 4th grade for such a mindless assault on America
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Maria S Gou
map-marker Pullman, Washington

They dont have the meats

Its pretty self explanatory, they don't have the meats
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Anonymous

Being taxed on to go food.

I had purchased a meal and two sandwiches, when I got home and looked at my recent it showed I was taxed for a take out not dine in. Since when do Arby's charge tax on take out. I am not happy with this. What is going on?
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Fred H Obl

Poor service

Arby’s - 124 Snellville Took forever - 15 minutes - then I get home and I had no sauce for my tenders after telling them twice.
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Reason of review:
Order processing issue
Cody H Lpg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Plover, Wisconsin

Food Exp

The Meals are very good prices and food taste great at this place. i would recom Like this place.
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Reason of review:
Good quality
Anonymous

Pictures are deceiving

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On the menu, they show a buffalo chicken sandwich clearly with chicken hanging out PAST the bun. What I got what looked like two buns and then lifted the top and a piece of chicken the size of a McDonald’s meat patty , thin and small.

For $7 I expect to get what was advertised and clearly shown as a representation of their product.

I felt like it was bait and switch. Never eating Arby’s again.

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3 comments
Guest

it is a shame.

Guest

same experience for,me...ads show a completely different product than the paltry fish sandwich I was served...and it wasn't the 1st time, but it was the last. They should be sued for false advertising.

I learned my lesson to never trust them again, and I thought it might be just the restaurant here in Florida, but I see this is be replicated across the USA.

They can't stay in business doing that to consumers. They should be ashamed for such deception.

Guest
reply icon Replying to comment of Guest-1661853

Maybe you should try contacting the president of Arby's and telling him about the problem. Maybe he would even be willing to send you a refund or a coupon good for a free meal.

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Anonymous

Annoying TV commercials

Your adds are in the top most annoying ads on TV. I see an arbys i just keep driving! Used to go minimum once a week haven't gone in months.
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Julius Phd
map-marker Tulsa, Oklahoma

Perhaps racist employees

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My experience at this store was awful. The people are rude...

and I think they might be racist too.

They had given me the wrong change (less $20). I tried to tell them about it, but they accused me of lying and proceed to call the cops. I bet they figure they'll rather have me shot! I wanted no confrontations.

I left the food and change and walked away pissed. Never having Arbys ever in my life again. Not even at the point of death! I don't think customer service cared either.

Thanks Arbys, for the first time in my life, I felt less than a human.

But I think that's exactly what you wanted. I have the impression that If i was white things may have gone differently than they did. Your employee made a mistake and yet accused me of stealing, you escalated the situation instead of admitting the error and finding possible, and reasonable solutions. You not only harrassed me, but left me open for other customers to do the same, I can still hear the one white guy (customer) standing over me and asking me to get out of the store.

Thanks Arby's!. You have my dignity and my $100 bill.

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Reason of review:
Problems with payment
3 comments
Machele Imf

Methinks you have a real big chip on your shoulder and think that calling someone "racist" will generate some sort of sympathy from us. Anyone paying for food at a fast food joint with a $100 bill is just plain lacking in any common sense.

Thus, you either are lying about the whole thing or lacking in common sense. Which is it?

Guest
reply icon Replying to comment of Machele Imf

Where do i begin? My instinct tells me to ignore your comment, but here i am giving in.

You are either the manager of that store, a troll, or just another idiot with nothing important in life to do and perhaps no hope for the future either, going around the internet looking to hurt stranger's emotions or perhaps provide you with some trash fire to kindle, so as to feel good about your lowly pathetic life! Well, you be you. Read your own comment and answer it for yourself.

And if you cant dechiper which it is... then the planet need rid of you somehow.

Guest
reply icon Replying to comment of Guest-1617993

Obviously the kitchen dude has plenty of time on his hands. he's made thousands of comments on this site. i think that he is really talented and should have a newspaper column devoted entirely to him where he can give his take on things.

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Margaret O Qiv
map-marker Franklin, Tennessee

Say, "sandwiches", not "samwiches"

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In the new ads, Arby's is pointing out that it has more than roast beef. That's great. But if youre going to promote your product well, you might want to find someone who can properly pronounce the word "sandwich". Samwich. Birfday. Arthuritis. Please. I love Arby's, but this ad gets on my nerves.
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Reason of review:
Bad quality
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