Arbys
Reviews and Complaints
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Verified BuyerOrder
Preferred solution: Full refund
Order wrong and rude
Preferred solution: Full refund
Restaurant #08516
Terrible service
Preferred solution: I don’t think there’s no fixing her
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Terre Haute, IndianaComplaint
- Food is usually good
- Employees
Preferred solution: Employee direction to handle a negative situation, listen not talk over unsatisfied customer by yelling I loudly said WATCH YOUR TONE Hesaid he wasn’t arguing with me. I asked for the manager. He hung up I just want my I will miss Arby’s
User's recommendation: It’s not worth it
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Peterborough, OntarioBilling problem
Disrepcted
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Verified Reviewer | Savannah, GeorgiaComplaint against a store manager refund my money
- Wagu burger is the best in the business
- Actual customer service experience is deplorable
Preferred solution: Full refund
User's recommendation: Make sure before leaving he drive through tha you received the correct product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Coral Springs, FloridaFree sandwich
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Atlanta, GeorgiaPoor customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | West Sacramento, CaliforniaThe Arby’s app
I received an email from Arbys to be able to obtain a free dessert on the app for my birthday. I went into my local Arbys restaurant and attempted to use the app to get a regular size chocolate shake.
I ordered the shake on the Arbys app, and when it came time to check out, it asked me for my credit card when the shake was supposed to be free. I asked several people in the restaurant INCLUDING THE MANAGER and they referred me to contact Arbys corporate because they cant help me with the app.
I reached out to Arbys corporate phone number numerous times and was not able to get a live person on the phone. Being that I do customer service for a living , it would have been good customer service for them to provide me the shake for free but now weeks later, I still have not received my free shake on the app because it asks me for my credit card
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Verified Reviewer | Collier, PennsylvaniaComplant
- Horrible quality
Preferred solution: For these companies to do better!! No body cares anymore!! Does corporate ever do surprise inspections or anything to check what really goes on?!!
User's recommendation: Don't go to the Bridgeville location.
Sandwich was not good
Preferred solution: Full refund
The manager was rude
- Manager was extremely rude to me
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Spokane, WashingtonBring back the ham sandwich
User's recommendation: Request Arby’s to bring back ham sandwiches
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