Sun city Arizona, 99 th and Bell road location.
I was in line at the drive through on Monday. There was a female employee helping a young male employee.
The female employee was angry at an elderly customer two cars ahead of me. She told the woman to pull forward. Then she loudly badmouthed the customer to the car ahead of me. Then tried to badmouth her to me.
Then the employee went out to her car and poured a soda on her car intentionally. She claimed the older woman was deaf and shouldnt be let out in public. Even I was afraid of this employee.
I havent called the store yet, but I will. I will also put it on social media.
The employee kept saying that woman dissed me! Im certain the lady in the car doesnt know what Dissed means, and she was apparently hearing impaired anyway.
User's recommendation: Poor employee training?
Product or Service Mentioned: Arbys Customer Care.
Preferred solution: I'd like you to speak to the store manager at Bell road and 99th avenue in Sun City Arizona. It's hard to be old. It's very hard to wash your car in 117 degree weather, especially an elderly woman. .
Arbys Pros: Food.
Location: 17032 North 99th Avenue, Sun City, AZ 85373