I went to the restaurant today. I ordered a roast beef with cheddar meal.
When I looked at the receipt, I noticed I was charged 4.99 for the sandwich and then an addition 3 dollars for the soda and fries. When I asked the lady about it I was told "Oh we charge for the Sandwich separately. The soda and fries are the combo". Huh?
Since when? I get cheaper value menus at Burger King and their food is no as good. Rip off! Why would I be charged for the burger separately from the rest of the meal?
That does not even make sense. In addition, the fries were burnt!
Product or Service Mentioned: Arbys Roast Beef Classic Sandwich.
Reason of review: I was also given the wrong sandwich. I asked for the Cheddar Roast Beef and they gave me a plain roast beef. They did replace the sandwich..
Monetary Loss: $8.
Preferred solution: Let the company propose a solution.
Arbys Pros: Food is good.
Arbys Cons: Your prices are ridiculous.