Kennewick, Washington
Not resolved
3.0
Details
0 comments

I went to the restaurant today. I ordered a roast beef with cheddar meal.

When I looked at the receipt, I noticed I was charged 4.99 for the sandwich and then an addition 3 dollars for the soda and fries. When I asked the lady about it I was told "Oh we charge for the Sandwich separately. The soda and fries are the combo". Huh?

Since when? I get cheaper value menus at Burger King and their food is no as good. Rip off! Why would I be charged for the burger separately from the rest of the meal?

That does not even make sense. In addition, the fries were burnt!

Product or Service Mentioned: Arbys Roast Beef Classic Sandwich.

Reason of review: I was also given the wrong sandwich. I asked for the Cheddar Roast Beef and they gave me a plain roast beef. They did replace the sandwich..

Monetary Loss: $8.

Preferred solution: Let the company propose a solution.

Arbys Pros: Food is good.

Arbys Cons: Your prices are ridiculous.

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