I recently went to Arby's and ordered a Beef and Cheddar sandwich only. The price on the board was listed as 3.99.
I pulled to the drive in window to pay and the employee told me the price was 5.56 with tax. I said it was advertised as 3.99 and she told me the computer said 4.99. I left without the sandwich and told them it is illegal to post a price and charge more. I emailed the Arby's corporate office andI got a call the next day saying that particular Arby's must have forgotten to change the sign because the sandwich was 4.99.
They offered a free coupon if I would call back, which I didn't. No addressing the false advertising issue
Product or Service Mentioned: Arbys Beef And Cheddar Sandwich.
Reason of review: Pricing issue.