Product: Arbys Customer Care Clear all filters (103 of 103 reviews match)
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Went to ATM, got cash (all 20's), went to Arby's on Clifford, Fort Worth, TX, gave $20.00 for a $9.35 meal, received coin change for only $10.00.I asked the window person where is the rest of my change, and that I gave her a $20.00. She said all she has is tens and...
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1 comment
Anonymous
#1197448

Enjoy that $10. I'm pretty sure you didn't pay with a $20.

And what's the complaint, you made $10. So be grateful you made $10, or shove that $10 where the sun don't shine.

Review
#892516 Review #892516 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Problems with payment

Arbys Customer Care Review from Salt Lake City, Utah

2.2
Details
My husband and i parked across from the ordering window in a public parking area. While eating, our Arby's sandwiches and a milkshake, the male employee stood at the window and stared at us, constantly, while we were eating. When we finished, we drove through the exit area. The employee opened his window and yelled at us in a rude, loud voice: "that was not a parking place." It was very unnerving and uncalled for. It shook up the driver. We were parked in a legal area and it was none of his business anyway. We have no desire to return to this Holladay Arby's. Where is the respect? Perhaps you should teach some manners to your employees. Staring and yelling at customers is never appropriate!
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1 comment
Anonymous
#1199991

They saw you looking into other cars looking to break into them to steal a bag of Doritos. Arby's is not interested in having thugs in their establishments.

Guess you'll just have to go to the KFC up the road huh... MAYBE they won't notice???

Review
#889377 Review #889377 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Poor customer service

Arbys Customer Care Review

1.8
Details
I used to eat at this place 3 to 5 time a week and have stopped all together because there is a old lady that is in there ever morning and is vary hateful and talks down to the kids that work for here and gives away food .
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Review
#889364 Review #889364 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Poor customer service

Arbys Customer Care Review

My name is torielle smart an i had s bad experience at your establishment they couldnt get my order right an they didnt know how to fix a cup of water this was very terrible this is at the arbys on skidaway drive i think i will never eat there again
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Review
#881465 Review #881465 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Poor customer service

Arbys Customer Care Review

1.6
Details
Incredibly slow service. Platte city MO. Bunch of employees just standing around not doing ANYTHING.
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Review
#875998 Review #875998 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Poor customer service

Arbys Customer Care Review

3.2
Details
Well the food was good but the service sucked in Grants Pass OR store. The gentleman taking orders was rude to no end. When we pulled up he was slmming this around shaking his head and was just acting angry.thanks BobMcGuire
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Review
#861363 Review #861363 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Poor customer service

Arbys in Blytheville, Arkansas - *** poor

1.0
Details
Went to Arby's on May 30 2016 at 901 University Dr Denton TX. NO customers in restaurant waited at counter for 5 minutes. Finally a manager came up to see if I'd been helped yet. Told her no, as her and the minimum wage helper out front got into an argument about who was going to wait on us. Not to mention the minimum wage helper at front counter the whole time to busy digging around in a box to acknowledge my presence. Left to eat somewhere my money would be appreciated. Please call me at 940-735-1993 to discuss this further.
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Review
#856928 Review #856928 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Poor customer service

Arbys in Burnsville, Minnesota - The good, the bad and the just plain rude service

1.6
Details
The good: Arby's in Savage. The best. Good service and accommodating. Never a impolite comment, orders always correct. Food hot....etc. The bad: Arby's in Shakopee. I have never had worse service or customer respect. Thank Derrick you ***. Lecturing me on how to use coupons. Couldn't speak clearly, insulted the way I was ordering. "f" u creature of discontent. The just plain rude service: Shakopee Arby's again. If you don't like your jobs, go somewhere else. Seems to be a trend in Shakopee for bad service. DQ is horrible too and McDonalds by Canterbury Downs never gets an order correct. What the *** is going on in Shakopee.
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Review
#844356 Review #844356 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Poor customer service
Loss
$15
Preferred solution
Hire better people at Arby's Shakopee.

Arbys Customer Care Review from New Castle, Delaware

3.3
Details
I have always enjoyed Arby's food. I eat there several times a week; however, the location I am forced to use, is the quite possibly the worst restaurant in the franchise. The employees are ignorant, rude, slow and incompetent. Out of the three times a week I eat there, they will mess up the order 8x. They don't get the first order right and then they replace it with an incorrect order as well. I have wasted sooo much money and time and I am fed up. It takes them no less then 20 minutes in the drive thru and that's if there is only 1 car. The entire staff including manager needs to be fired. Arby's is losing valued customers and $ everyday this place continues to operate this way. Fix it! Arby's might "have the meats", but I got the beef!!!
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Review
#837860 Review #837860 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Poor customer service

Arbys Customer Care Review

The Arby's near my work honestly has the best crew in the world. They are friendly every single time I'm there and more than efficient.
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Review
#837316 Review #837316 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Good customer service