Product: Arbys Customer Care Clear all filters (103 of 103 reviews match)
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Arbys - Tough. Guy employees

3.0
Details
The old man walks in and says.. " good morning sir I would like to have three sliders" . Employee whispers the price. The old man says I'm sorry how much was that. the wannabe gangster behind the count this points to the register and says it's right there. Now we know he is not a tough guy nor is he a gangsta if he was he would not be working Arby's.. .. and honestly most young gangsters look at this old man and know he's old school.. so da punk fake behind the counter. He scares nobody. I guess my question is does he act like this during the interview ...
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Review
#1673006 Review #1673006 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Poor customer service
Preferred solution
I want my boy to kick the *** out this punk
Tags
  • Unhappy Experience

Arbys - Totally unacceptable service

2.6
Details
I sat 10 minutes waiting for a voice to come over the speakers to set me free, they did ask if I could one minute 15 minutes come and go as I was leaving she asked if I could wait another minute that was it! I left
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Review
#1665863 Review #1665863 is a subjective opinion of poster.
Service
Arbys Customer Care
Pros
  • Roast beef
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Went to Arby's on market ave today. They messed up my order and I waited long enough. So I asked for my money back. The mexican woman employee said they have a no refund policy and she can refuse service to anyone. So I asked her if I'm being robbed. She stuck her head...
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1 comment
Anonymous
#1720175

Why didn't you call the cops and have her arrested? I always order all of my food from fast food "restaurants" without any kind of liquids on them just in case someone decides to spit in my food.

Review
#1575777 Review #1575777 is a subjective opinion of poster.
Service
Arbys Customer Care
Cons
  • Employee
Reason of review
Poor customer service
Preferred solution
Attorney will determine
Tags
  • Disrespecting

Arbys in Evansville, Indiana - Worst customer service

1.0
Details
cashier acted like she did not care if she took my order to busy on cell phone texting
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Review
#1567873 Review #1567873 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Poor customer service

Arbys - Poor service

Arby’s - 124 Snellville Took forever - 15 minutes - then I get home and I had no sauce for my tenders after telling them twice.
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Review
#1493910 Review #1493910 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Order processing issue
I've previously had positive experiences with Arby's but I'll never go back to one if I live to be 110. A clerk (Stephanie) is the name on the receipt, she just stood there glaring at me after handing me my receipt and drink. She actually looked very demonic. I have no...
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Review
#1461146 Review #1461146 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Poor customer service
Loss
$5
Preferred solution
Full refund

Arbys - Store says they close at 11pm so full menu is not available. It’s 1021. Close the joint if you’re not willing to make the food and or ice cream. McDonald’s and Burger King are a half block away and se

McDonald’s and Burger King are half a block away and serving a full menu of hot food. If you’re not willing close the dang place down. My family eats here three days a week during lunch hour. We spend the day at the hospital and want to take food home at 1020 pm and have to settle for cold fries and sandwiches ew have to double up to make one then microwave because they are cold. The only place in town that stays open till 11 pm but closes at 10 pm.
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Review
#1451184 Review #1451184 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Poor customer service
1.0
Details
Never having Arbys ever in my life again. Not even at the point of death! I don't think customer service cared either. Thanks Arbys, for the first time in my life, I felt less than a human. But I think that's exactly what you wanted. I have the impression that If i...
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3 comments
Machele
#1617451

Methinks you have a real big chip on your shoulder and think that calling someone "racist" will generate some sort of sympathy from us. Anyone paying for food at a fast food joint with a $100 bill is just plain lacking in any common sense.

Thus, you either are lying about the whole thing or lacking in common sense. Which is it?

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Review
#1430648 Review #1430648 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Problems with payment

Arbys in Jacksonville, Florida - Forgot food

3.9
Details
I went to Arby’s hungry after shopping with my grandparents. We ordered and they were nice and everything and it was quick service. But when we got home my chicken tenders were not there or barbecue sauce. I was very mad . Thanks Arby’s so much for service.
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Review
#1397298 Review #1397298 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Order processing issue

Contact Arbys Customer Service

Website:
www.arbys.com
Mailing Address:
1155 Perimeter Center West
Atlanta, Georgia 30338
United States
Phone:
(800) 272-9457
All Arbys Contacts

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Arbys reviews

Arbys - Poor service

1.2
Details
Employees standing around complaining while I waited 15 mins for my food. Once I received it, my food was cold. The excuse was “we don’t have any fries ready”. I’m not a scientist, but I’m positive it doesn’t take 15 mins to cook fries. Won’t be eating at Arby’s again.
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Review
#1397213 Review #1397213 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Poor customer service