Product: Arbys Customer Care Clear all filters (67 of 67 reviews match)
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I pull right back through and say hey, you forgot my ketchup. Oh no... you didnt ask for ketchup. No apology for the wait and being the only one there. Im done with Arbys in my neighborhood and if this is how they traim their people???? No way Arbys. You better...
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Marion, Virginia
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Arbys Customer Care
#1172833
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Arbys - The wait time

So I pulled up and order to Classic roast beef sandwiches tell me why I sat there till 10:17 to get my order for two sandwiches thank God I was not in a hurry I didn't know it took 17 minutes to receive 2 sandwiches ...also the funny thing is that no one came to the drive thru window to say it would be a few minutes ...I work fast food and at Wendy's this would have been a big No No
2.9
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Arbys Customer Care
#1167544
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Arbys - Bad service

It seems that this store has the worst management. Waited forever to get my Order and it was wrong. Then it to longer then when I put it in. No towels in the bathroom and hand dryer not working. Sad part is 3 total customer with the drive through. SMH
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Arbys Customer Care
#1156652
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I went through the drive thru at 11:00 pm on 11/25/2017 on Dixie in Elizabethtown ky ask for beef and cheddar they said they wouldn’t have beef for 30 min so I said give me something else so I ordered what I wanted and went to the window I sat there for 30 min before I...
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Arbys Customer Care
#1137165
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It happens every time you walk in just like today.Either there is no one up at the counter working and they are in the back talking and laughing. If there is someone working and they see you, they ignore you and don’t acknowledge you. Very slow getting the food out....
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3.5
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Arbys Customer Care
#1133506
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Happened today.I waited for three minutes with no one at the counter. Then she is there and gets food for someone. I check a message I got quick. I look yo and she's just staring at me. I asked are you ready? She said just waiting on you. I said well you didn't say...
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1.4
Norwood, Pennsylvania
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Arbys Customer Care
#1131818
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I went to Arbys #1034 1514 W Adams Temple,Tx. The lady brought to the window and handed the bag to me without asking about sauce. I asked for arbys sauce and horsey and she replied its in the bag and there was only 2 Arby sauce for 3 sandwiches so i asked if we can...
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Arbys Customer Care
#1113313
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Arbys - I didn't get what I wanted

Tonight my family went out to Arby's for food, it took 15 minutes till we get our food. We didn't get our fries so we had to go back in. After that we went home and only then did we realize that I didn't get the one thing that I ordered. And the cookie butter shake tastes like *** and nobody in this house likes it.
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Arbys Customer Care
#1110576
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Arbys - Airbus in Big Rapids MI

Worst service ever in this Arbys! They are Rude and Not Friendly at All instead of counting your change to you they throw on the counter or shove it into your hands also they don't take pride with their food! I wouldn't recommend eating at this Arbys at All not very clean either! Need New Management! Or Something!
1.0
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Arbys Customer Care
#1093334
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Gainesville texas.I had to mention my order 4 times before the boy behind the counter, petra, asked for help. He did it 4 times wrong while i was very clear about what i wanted. How difficult is it to listen and take an order. Then he threw the ticket at me like i was...
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Return not .

2.0
Weston, West Virginia
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Arbys Customer Care
#1092771
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