Product: Arbys Customer Care Clear all filters (0 of 83 reviews match)
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Stay away from Arbys. I think that I may die from the horrible food. Sadly, the only thing worse than the food is the service. Okay, I thought that Arbys was bad, but I need to keep writing just to post this complaint. Really only pay attention to the first two...
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Arbys Customer Care
#1225774
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Arbys - Worst service I have every had.

Went to Arby’s on Boulder Hwy and lake mead pkwy in Henderson nv. Very unorganized and slow. Workers don’t know what they are doing. Ppl served out of order.
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Arbys Customer Care
#1216170
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Arbys - Unconcerned staff and mediocre food

Staff member was unapologetic when they were out of Dr. Pepper just saying “yep, it’s out”. Of course the mixture for the other sodas is off, so they all taste funny. Tables were not clean, straws were out of stock, bathroom was smelly, and it seems like they feel like saying “hey, have a great day!” makes up for the fact that the rest of the experience here sucks. Arby’s isn’t what it used to be!
2.6
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Arbys Customer Care
#1209434
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Arbys - Rude employee

A employee name Jaun was rude he was yelling and cussing and I could not enjoy my self food was great but I won't be back if he is there. Naperville illinois route 59
3.3
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Arbys Customer Care
#1200022
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2 of my friends and I came to the Arbys on Church Street in Stevens Point. My friend was given the wrong sandwhich even though it was correct on the receipt. When she went to ask for the correct sandwhich, the manager took the wrong one, which she had opened up and...
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Arbys Customer Care
#1194848
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I pull right back through and say hey, you forgot my ketchup. Oh no... you didnt ask for ketchup. No apology for the wait and being the only one there. Im done with Arbys in my neighborhood and if this is how they traim their people???? No way Arbys. You better...
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Anonymous
Anonymous

Sounds like our local arbys too!

Marion, Virginia
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Arbys Customer Care
#1172833
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Arbys - The wait time

So I pulled up and order to Classic roast beef sandwiches tell me why I sat there till 10:17 to get my order for two sandwiches thank God I was not in a hurry I didn't know it took 17 minutes to receive 2 sandwiches ...also the funny thing is that no one came to the drive thru window to say it would be a few minutes ...I work fast food and at Wendy's this would have been a big No No
2.9
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Arbys Customer Care
#1167544
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Arbys - Bad service

It seems that this store has the worst management. Waited forever to get my Order and it was wrong. Then it to longer then when I put it in. No towels in the bathroom and hand dryer not working. Sad part is 3 total customer with the drive through. SMH
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Arbys Customer Care
#1156652
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I went through the drive thru at 11:00 pm on 11/25/2017 on Dixie in Elizabethtown ky ask for beef and cheddar they said they wouldn’t have beef for 30 min so I said give me something else so I ordered what I wanted and went to the window I sat there for 30 min before I...
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Arbys Customer Care
#1137165
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It happens every time you walk in just like today.Either there is no one up at the counter working and they are in the back talking and laughing. If there is someone working and they see you, they ignore you and don’t acknowledge you. Very slow getting the food out....
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ReviewFixer
ReviewFixer

The employees have other duties to do when there are no customers. Don’t you realize that? And what’s wrong with laughing and having a good time? The workers are human beings ...

3.5
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Arbys Customer Care
#1133506
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