Product: Arbys Customer Care Clear all filters (64 of 64 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
went to Arby's in Kingston, Pa.waited for 21 minutes just to get waited on while 8 employees were behind the counter. Two customers were ahead of me and they were not waited on. At one point two employees came out behind the counter to get a soda, while I still wasn't...
Read more
Anonymous
Anonymous

After two minutes of watching the employees mess about and ignore customers, you should have left and gone somewhere else, then called to make a complaint the next day when a ...

1.0
Product
Arbys Customer Care
#1034868
Reply to reviews
My husband and I are not frequent visitors to Arby's..Today we visited the Arby's located on 466 in The Villages, FL. What a pleasant surprise, when we walked in, we were greeted with a warm welcome by Bonnie who assisted us with our order. All the employees seemed to...
Read more
4.8
Product
Arbys Customer Care
I liked
  • Very good
#1029703
Reply to reviews
ABSOLUTLY HORRIBLY AWFULLY TERRIBLY DISGUTSINGLY RUDE!!!It was very clearly 10:55pm and the workers were already packed up and leaving. This worker came up to me in my car and told me they were closed and they were leaving and said they were closed and that they close...
Read more
Anonymous
Arbys

Hi Brat - Thanks for choosing Arby's. Don't worry, we confirmed that it wasn't because you are an entitled brat that they closed at 10:55. Eat some Smores if you're hungry tha...

1.2
Product
Arbys Customer Care
#1022611
Reply to reviews

Arbys - Pitiful workers and management

#1044103
2.1
Details
Everytime i visit this location there are plenty of workers but they are very slow. They wait until one order is done before startibg the next order. This is crazy slow! The manager must be clueless.
Comment
Show
Customer service
Discounts and Special Offers
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money

Arbys Customer Care Review

#1032108
2.5
Details
Arby's Sunrise Florida by sawgrass mall,,,,Terrible service they only take care of the drive thru and they don't care if you are standing to order and dine in!!!!! Horrible!!!! Will not return
Comment
Show
Location
Price Affordability
Quality of Food
Value for money

Arbys Customer Care Review

#1016894
Ordered food through the drive thru and parked to eat. Employees called the police stating we were there 3 hours. Offered to show police the receipt showing we had received our food not even an hour before and that we were eating and visiting. Officer said it was unnecessary and we were fine. Will not be returning to this location.
Comment
Show

Arbys Customer Care Review

#1014381
1.0
Details
They ALWAYS forget to put something in your order.ALWAYS. and when you call them they'e very appolgetic and offer coupons....never do you receive said coupons. ALWAYS.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
My best friend and I went to the Arby's in Prattville, Alabama and we stood for 5 minutes before even being treated.We had a coupon which I used to get the 2can eat for $8.99 and the guy gave attitude from the beginning. My best friend asked for a bun without the seeds...
Read more
Product
Arbys Customer Care
#1001860
Reply to reviews
At the Glasgow arbys I showed up at opening 9:30am after my shift at work. I made a special trip because I was in the mood for great food. Upon hitting the drive thru I sat by the speaker for about 5 mins, then pulled up to the window. I knocked and waited and honked...
Read more
2.0
Product
Arbys Customer Care
#976553
Reply to reviews
Asked for receipt when handed my to go order, it had been thrown away.Clerk riffled thru the trash and found 3 other receipts before mine...then tossed it to me. When I told her it was very unappetizing to see someone sift thru trash to retrieve a receipt and scolded...
Read more
Anonymous
Anonymous

You sound like the biggest doucheb@g in the world. If your receipt had been throw away, how else would she have been able to retrieve it, except for thru the trash? And then ...

2.8
Product
Arbys Customer Care
I didn't like
  • Way i was treated when i asked for a receipt for my order
#976266
Reply to reviews
This past Friday Arby's #5 meal cost me $1,000 in medical bills and lost wages.Ate the food here and got violently ill 2 hours later. Talked with Cooperate and their insurance company denied claim. Repeated message over and over was "you can't prove it." What I can...
Read more
Anonymous
TrollKiller

Hmm.....PC Troll hard at work....with a new screen name.

Anonymous
Anonymous

Yes fecal bacteria is passed through bad hygiene and improper cleanliness standards.I believe you are right. I wil never eat there now, thanks for the review and warning us.

1.0
Product
Arbys Customer Care
I didn't like
  • Near death experience
#974539
Reply to reviews
My man and I went to Arby's today, the one in Blaine off of 10, we stood there, with 4 or 5 employees working behind the counter, not one of them said hello, or we'll be with you in a moment, or sorry for the wait ( nobody else in line but us), finally the one running...
Read more
Anonymous
Jalapeno ***s

Oh dont take it personally. She only hated you because you act like a snot every time you come.

Anonymous
Anonymous

same thing with me but at the st.paul store

Product
Arbys Customer Care
#971419
Reply to reviews
Arbys Mint Chocolate Swirl Shake Review
This is the worst place to go!!!!Employees are idiots or something!!! After making wait more than 5 minutes to take my order I ask for the mint chocolate swirl shake small, it wasn't topped with Andes candy pieces or the whipped cream, when I went to ask about it they...
Read more
Anonymous
Anonymous

My wife ordered a small mint chocolate shake. It arrived with no chocolate. When she asked "Where is the chocolate?" The guy behind the counter said "The small doesn't come wi...

Anonymous
Anonymous

Arbys 420... I just ordered the small as well.. Same issue.. No where on the *** board, ad or anywhere does it say, only comes on medium or large.. The *** at the counter jus...

Product
Arbys Customer Care
#966755
Reply to reviews
Went to Arbys in Cedar Springs Mi. today at 10:45 am to get the venison that they were all hyped about . Told us it sold out by 10:30am . Said we could get something else . That's bait and switch , very poor way to do business . We saw four other customers walk out as...
Read more
Anonymous
Arbys Rep 420

Hi - Thank you for chooising Arby's. Yes, venison is a popular choice. We hope you enjoyed your Big Mac made of god knows what "meat". We might run out of venison today.

h.kitchener
h.kitchener

Apparently, this is a popular item and yes, someone messed up. When this happens, just go elsewhere.

Product
Arbys Customer Care
#953781
Reply to reviews