Went to Arbys in Cedar Springs Mi. today at 10:45 am to get the venison that they were all hyped about .
Told us it sold out by 10:30am .
Said we could get something else .
That's bait and switch , very poor way to do business .
We saw four other customers walk out as well .
This has caused Arbys to lose a lot of customers .
Someone didn't plan very well for this " EXPERIMENT " .
We were hoping that Arbys was going to finally have something worth while on their menu .
Product or Service Mentioned: Arbys Customer Care.
Reason of review: Poor customer service.