At the Glasgow arbys I showed up at opening 9:30am after my shift at work. I made a special trip because I was in the mood for great food.
Upon hitting the drive thru I sat by the speaker for about 5 mins, then pulled up to the window. I knocked and waited and honked near the end and decided I wanted to talk to a manager so I parked the car and went to the door. Double checked to see they opened at 9:30 and to my surprise the doors were locked at about 9:45. Got back into my car to call the customer support line and an employee sweeping outside went up to the drive thru window and started talking to someone on the other side.
I'm honestly never going back to this arbys, ive been going here since I was a kid and it really went downhill.
They seem like the type of employees to spit on your food. Good food terrible service
Product or Service Mentioned: Arbys Customer Care.
Reason of review: Poor customer service.