I dealt with a lady Andrea whose name badge read assistant manager an thats has to be a joke. I've lived in that area for years and have been coming to that Arbys for just as long .
She needs more training in Customer Service and Management skills and understand what that means. You are going to lose a good employees and faithful customers and more to come if she continues to work there. She shows no respect for her customers or employees,(ex.She made a employee break down and cry by talking to her so rudely with a lobby full of customers.)She doesn't know how to talk to people.
Horrible person to have as a manager at Winton Road location Cincinnati ohio. Makes me want to not even order everytime I have to go in there Very rude
Product or Service Mentioned: Arbys Manager.
Reason of review: Poor customer service.