My wife and I just ate 2 Bourbon BBQ Brisket sandwiches. Your ads and pics show thick, juicy, ample sandwiches.
Ours were flat, dry, very little sauce, and nowhere worth $6.00. Absolutely awful ! Arby's is spending tons of money on ads. Serving up a mess like we just experienced is going to cause Arby's trouble.
the staff at this store kind of reflected the lousy food: Couldn't hear them at the outside speaker when we ordered, and there were no "thanks" or smiles. Just *** sandwiches.
This store will never see us there again. Arby's administration needs to wake the *** up and serve up good food and courteousness.
Product or Service Mentioned: Arbys Bourbon Bacon And Brisket Sandwich.
Reason of review: Bad quality.
Monetary Loss: $13.
Preferred solution: Let the company propose a solution.
Arbys Cons: Awful will not return, Not as advertised.