I went through the drive thru ordered my food paid at the window they told me to pull around to the front so I did 15 minutes later Im still waiting for my food while I see the employees inside messing around so I called the store the manager or shift manager answers says the chicken and curly fries are still cooking as a former employee of Arbys I know chicken and fries dont take 20 minutes to cook ever anyways she comes out with our food and takes it to the wrong car after getting our food we were missing a straw and army sauce which we asked for at the drive thru so we go back to the drive thru ask for our sauce and straw they actually have an off duty employee bring our sauce and straw to us
Monetary Loss: $22.
Preferred solution: Full refund.
Arbys Cons: Waiting so long.
Location: 2819 West 7800 South, West Jordan, UT 84088