Not resolved

2nd. time we went there this week and the reubens were cold, wont buy any more, when you heat them up in the microwave, the sauce melts and it's horrible !

They look so good on TV , but they're lousy when they're cold ! What more is there to say, the onion rings were cold too !Order ticket #346, cashier/ Rebecca-----order #359646---Asked her to make them hot, and still got them cold ! You won't get any more sales from our family again !

We learned our lesson, well !!!!!!!!!!!!!!!!!!!!!!! Don't have a picture phone, but that wouldn't show they were cold , anyway !

Product or Service Mentioned: Arbys Reuben Sandwich.

Reason of review: Poor customer service.

Monetary Loss: $13.

Preferred solution: Full refund.

Arbys Cons: Cold sandwich.

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