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2nd. time we went there this week and the reubens were cold, wont buy any more, when you heat them up in the microwave, the sauce melts and it's horrible !

They look so good on TV , but they're lousy when they're cold ! What more is there to say, the onion rings were cold too !Order ticket #346, cashier/ Rebecca-----order #359646---Asked her to make them hot, and still got them cold ! You won't get any more sales from our family again !

We learned our lesson, well !!!!!!!!!!!!!!!!!!!!!!! Don't have a picture phone, but that wouldn't show they were cold , anyway !

Product or Service Mentioned: Arbys Reuben Sandwich.

Reason of review: Poor customer service.

Monetary Loss: $13.

Preferred solution: Full refund.

Arbys Cons: Cold sandwich.

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