My family and I would regularly go to Arby's to treat ourselves to their turnovers, particularly their famous chocolate turnovers. Recently, we all went to Arby's to get turnovers to go for a celebration and the lady told us that the chocolate turnovers had been discontinued.
We were stunned and asked why--she told us because they added cookies to the menu.
Cookies that we can get at McDonalds or any gas station for that matter. Very upset with this change and will not be wasting my money or time going to Arby's anymore seeing how the chocolate turnover was our favorite thing to get there.
This reviewer shared experience about "changes " and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Arbys. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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