Contact Information

Arbys Phone Numbers

Toll-Free Number:

  • (800) 272-9457
  • (800) 272-9457
  • (800) 984-8289
  • (800) 599-2729
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Corporate Office Address:

Arby’s Restaurant Group, Inc.
1155 Perimeter Center West
Atlanta, Georgia 30338
United States

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Summary of Arbys Customer Service Calls

03:37 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Arbys to Ask about:

Staff Question:

  • “I was treated rudely and mistreated”
  • “Bad customer service”
  • “Rude and food was not right”

Employment Question:

  • “Inquire about job status”

Cards Question:

  • “Need my time card from when i started working till i got terminated”

Request for Information Question:

  • “To find out how I give a compliment to a local person working at our Arby's here in town”

Other Question:

  • “Problems at local arbys”
  • “Gluten-free menu”
  • “Hair in my salad” , Review # 1712851

Arbys Rating Stats

2.4 out of 5 stars
based on 654 reviews
See all 1184 reviews

Rating trend


Arbys Terms of Service
Javascript is currently disabled. PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY. As The Customer's use of the site will indicate The Client's acceptance of these terms, do not use the site if The Client of Arbys do not agree to be bound by these terms. The Company may periodically change the terms, so please check them from time to time as The Customer's continued use of the site signifies The Client's acceptance of any changed items. While Website make reasonable efforts to provide accurate and timely information about ARBY'S RESTAURANT GROUP, INC. (Arby's), on this site, The User should not assume that the information provided is always up to date or that this site contains all the relevant information available about Arby's. Arby's authorizes The Client of Arbys to view and download the materials at this website ("Site") only for The Customer's personal, noncommercial use, provided that The Customer retain all copyright and other proprietary notices contained in the original materials on any copies of the materials.
To read more:
Arbys Privacy Policy
Javascript is currently disabled. This Privacy Policy is designed to explain Arby's Restaurant Group, Inc. ("Arby's") on-line information practices in connection with Arbys's' web site (the "Site") including the mobile optimized version of Company's Site. The Privacy Policy describes how Arby's collects, uses and shares personally identifiable information ("PII") and other "non-PII" obtained from and about individuals who visit this Site. By using this Site The User are agreeing to this Privacy Policy If The Client of Arbys do not agree, please do not provide any personal information on the Site. The Internet presents an opportunity for The Company to reach Arbys's' audience in new and exciting ways with product information, company information, and activities such as sweepstakes, contests and other promotions. The Company do not require users to register or submit PII in order to visit the Site and most activities on the Site can be performed without supplying PII.
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Top Arbys Services

Customer Care, Manager, Drive-through

Top Arbys Products

Sandwich, Commercial, French Fries

Arbys Pros and Cons

Pros: Roast beef, Food is good, Curly fries was good, Used to like the food, Food

Cons: Customer service, Lack of service provided to ensure order accuracy, Lack of concern, Commercials, Your latest commercial


Arby’s Restaurant Group, Inc. is a large privately held chain of fast food sandwich restaurants. The company was founded by Leroy and Forest Raffel in March 1964. Its headquarters is based in Sandy Springs, Georgia, United States. Arby’s offers a broad range of sandwiches, salads, sliders, sides, and desserts. In addition to classic Roast Beef and Beef’n sandwiches, Arby’s offers Market Fresh line of sandwiches, Curly Fries, and Jamocha Shakes. Kids menu is also available. The chain consists of more than 3000 restaurants. There are also international locations in Canada, Turkey, United Arabian Emirates, and Qatar. There are gift cards for US $10 and US $20.

Arbys reviews and complaints

Arbys is ranked 31 out of 1382 in Fast Food category

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