Arbys Phone Numbers and Emails

Toll-Free Number:

  • (800) 984-8289
Send Message

Arbys Experience Feedback:

  • (800) 599-2729

Arbys Kansas:

  • (620) 231-9333
    2715 N. Broadway AvenuePittsburg, KS 66762

Florida:

  • (904) 262-9906
    Arbys STORE ID: #253 10160 PHILLIPS HWY JACKSONVILLE, FL 32256
  • (904) 641-7251
    Arbys STORE ID: #7698 10206 RIVER MARSH DR JACKSONVILLE, FL 32246-7414

Kansas:

  • (785) 266-3721
    Arbys STORE ID: #1408 1820 SE 29TH ST TOPEKA, KS 66605
  • (785) 273-2110
    Arbys STORE ID: #1410 1187 GAGE BLVD TOPEKA, KS 66604
  • (913) 334-4080
    Arbys STORE ID: #6012 7500 STATE AVE KANSAS CITY, KS 66102
  • (785) 228-2680
    Arbys STORE ID: #7744 5930 SW HUNTOON STREET TOPEKA, KS 66614
  • (913) 299-8334
    Arbys STORE ID: #8254 10930 PARALLEL PKWY KANSAS CITY, KS 66109
  • (620) 223-1660
    Arbys STORE ID: #8708 2101 S. MAIN ST. FORT SCOTT, KS 66701

Missouri:

  • (417) 673-1727
    Arbys STORE ID: #7097 1704 SOUTH MADISON WEBB CITY, MO 64870
  • (417) 359-9181
    Arbys STORE ID: #7194 1501 W CENTRAL AVE CARTHAGE, MO 64836

Ohio:

  • (937) 223-6373
    Arbys STORE ID: #1194 160 S PATTERSON BLVD DAYTON, OH 45402
  • (937) 275-2017
    Arbys STORE ID: #16 2848 SALEM AVE DAYTON, OH 45406
  • (937) 293-4331
    Arbys STORE ID: #718 3021 KETTERING BLVD DAYTON, OH 45439-1921

Wisconsin:

  • (608) 563-2477
    STORE ID: #1222 2101 MORSE STREETJANESVILLE, WI 53545
  • (608) 365-4344
    STORE ID: #1298 1817 RIVERSIDE DRBELOIT, WI 53511

Arbys Emails:

Legal
Privacy Inquiries
Technical Support
Website Issues
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Arbys Customer Service?

Most Popular Number:

(800) 984-8289
Total calls: 2 263 Issues resolved: 23 Last call: Apr 22, 2024

What Is the Arby's Support Number?

Arby's customer support can be reached at the following phone number: 1-800-599-2729. Arby’s customer service phone number will connect you directly to customer service specialists who are eager to help you with all your issues and questions regarding Arby’s services. Their customer service hours are from Monday to Sunday, 7 AM to 11 PM CT.

What Is Arby's Customer Service Email?

Arby’s customer service email address is not made public, but if you need any technical support you can email at websupport@arbys.com.

For quick assistance, contact Arby’s customer service via phone by dialing 1-800-599-2729. If you prefer to connect with Arby’s via email you can send in a message using the Arby’s Restaurant Experience Feedback form, available in the “Contact Us” section of Arby’s official website.

What Is the Arby's Corporate Office Mailing Address?

Arby’s is headquartered in Sandy Springs, Georgia. If you need to send physical mail to their corporate office, the mailing address you should use is: 3 Glenlake Parkway NE, Sandy Springs, GA 30328, USA.

This could be for a variety of Arby’s corporate office complaints, such as sharing your feedback, making a business proposal, or reaching out with a general inquiry. It's important to clearly label your mail with the appropriate department or individual's name at the corporate office to ensure it is directed correctly upon arrival.

PissedConsumer Club

Contact Information

Arbys Website:

Arbys Help Center:

Corporate Office Address:

Arby's Restaurant Group, Inc.
1155 Perimeter Center West
Atlanta, Georgia 30338
United States

Arbys Customer Service Reviews

2.0 / 5
Poor
Allen H Lyu
To express my disappointment visit to the Skibo location on 3/15/2024. Food was not served at the proper temperature and bread was soggy!
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I have not received any response from Arbys customer service. I am disappointed about the service I received from the Skibo restaurant on 3/15/2024.

My food was not served at the proper temperature and the bread was wet. Staff was upset with me for changing my order and this is the payback towards me.

Read full review
Joni N Tsw
Received wrong food
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Ordered food received wrong food. No one answers the phone.

Just want my money back. I have received no response back from them.

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Shanarra U
Excellent customer service
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5.0

Management went above and beyond to rectify a problem to make me feel comfortable returning after my order was sent to the wrong location. The manager was really nice and took time to explain what happened and even gave me a free drink! I'm very satisfied with their customer service

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Zachary S Isz
Bad customer service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Like many large corporations (Arby's is owned by a holding co.) The company has no customer support phone other than a over seas answering service that struggles with the English language. The poor staff at my local were trying the best with a severely limited staff.

Customers were very patient staff was polite and apologized for problems. We are all tired of the short staff excuses. I spent my life in corporate America, where were area managers to step in and assist? My guess is no one bothered to thank the excellent staff who did show up for work.

The fact that the Corp. Holding company elects to go the offshore customer service speaks volumes.thank

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How Good is Arbys's Customer Service?

Nechelle Iwu
Nechelle Iwu
Feels Disappointed | Apr 09, 2024

Terrible

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Ramone Fyy
Ramone Fyy
Feels Disappointed | Apr 07, 2024

Not to work there. If you are disabled like I am I'm not treated that good at all from manager Brian not that great eaither from derrick but mainly Brian and derrick let's him get by with it what a *** of general. Manager I'm not a slave to no one but I still work but I can't deal with Brian I loved my job it now I hate it

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Ashana Urp
Ashana Urp
Feels Neutral | Apr 07, 2024

I still need someone to call me to unlock my account 904614****

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Caryn Bll
Caryn Bll
Feels Disappointed | Apr 02, 2024

Did not find out what their follow up was or if they took care of the problem at all

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Vanesha Ftv
Vanesha Ftv
Feels Disappointed | Apr 01, 2024

Ugh....

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Jon G Occ
Jon G Occ
Feels Disappointed | Mar 29, 2024

I had no contact with customer service

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Summary of Arbys Customer Service Calls

2.8K TOTAL
CALLS
02:05 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Arbys?

Staff Question:

  • “Order wrong and rude i was. Promised free sandwiches a month ago from your customer service”
  • “I was treated rudely and mistreated”
  • Your store manager trespassed against me and i am requesting the audio and video. Location 1000 Blackhawk Street..Aurora Colorado

Product/ Service Question:

  • “Horrible food and service!”
  • “Problem getting app to work”
  • “Food issue”

Employment Question:

  • “To get my w2s”
  • “Trouble with paycheck”
  • “I need my W2 from 23”

Request for Information Question:

  • “Complaint/question”
  • “Need to talk to someone”
  • “To express my disappointment visit to the Skibo location on 3/15/2024. Food was not served at the proper temperature and bread was soggy!”

Payments and Charges Question:

  • “Complaint for overcharge”
  • “Coupon not honored”
  • “Coupon for free birthday shake”

Shipping and Delivery Question:

  • “Wrong order”
  • “I didn't get what I orsered”
  • “Missing item, store doesn't answer phone”

Refund Question:

  • Complaint and refund
  • “Get refund”
  • “Refund”

Account Question:

  • “I forgot me password”
  • “I can't reset password”
  • “App is a joke. Won't sign in. Can't redeem deals because of app not working.”

Cards Question:

  • “I need my card credited . Order in the App”
  • “On an ordered was used my credit card was charged, but they don't have any record of it here. I have a confirmation number.”
  • “Not getting paid on skylight card”

Website/ Application Question:

  • “Website problem”
  • “About your website not up to date”
  • “App”

Activation/ Cancellation Question:

  • “Cancel order”
  • “Need to cancel my order went to wrong location”
  • “Cancel mobile order”

Return/ Replace Question:

  • “Arby's will not replace my meal and the burger was raw”
  • “Replacement”
  • “Returning call”

Other Question:

  • “Disappointed”
  • “Order pls d and paid. Restaurant closed.”
  • “Bad experience/missing receipt”

About

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Summary

Arby’s Restaurant Group, Inc. is a large privately held chain of fast food sandwich restaurants. The company was founded by Leroy and Forest Raffel in March 1964. Its headquarters is based in Sandy Springs, Georgia, United States. Arby’s offers a broad range of sandwiches, salads, sliders, sides, and desserts. In addition to classic Roast Beef and Beef’n sandwiches, Arby’s offers Market Fresh line of sandwiches, Curly Fries, and Jamocha Shakes. Kids menu is also available. The chain consists of more than 3000 restaurants. There are also international locations in Canada, Turkey, United Arabian Emirates, and Qatar. There are gift cards for US $10 and US $20.

Arbys reviews and complaints

Arbys is ranked 45 out of 438 in Fast Food category

Area Served

USA

Payment Methods

VISAMasterCard

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