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We went to more than one Arbys both in ohio. My son loves Arbys and was given gift cards as a gift with a total of almost $100.00 in total on them .

We checked the balance the money was there. Then we was told by the worker at Arbys that when she swipes the card nothing is coming up to select Gift Card option so we could not get the food that we ordered and had to drive off.

For future reference Arbys you really need to do a better job with your gift cards!!! Next time we'll just stick to McDonalds and Taco Bell gift cards at least their gift cards actually work.

Product or Service Mentioned: Arbys Gift Card.

Reason of review: Problems with payment.

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Anonymous
#1628828

Same here tonight. Bought my son a gc for Christmas.

We went there tonight and it wouldn't swipe so they refused to take the gc.

GM Bill at the store was no help. Was offered free fries or drink by customer service but didn't offer to replace money on gift card.

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