I ordered a #15 with potatoe cakes and a Sierra or Sprite. She asks if i want any sauces and I say yes please, ketchup.
Im the only one in line but i have to pull up for 6 minutes. No big deal after 10 minutes. No ketchup. I pull right back through and say hey, you forgot my ketchup.
Oh no... you didnt ask for ketchup. No apology for the wait and being the only one there. Im done with Arbys in my neighborhood and if this is how they traim their people????
No way Arbys. You better retrain your rude workers who deal with customers.
Product or Service Mentioned: Arbys Customer Care.
Reason of review: Poor customer service.