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We went to your Arbys on 98 in Hattiesburg Ms the door was unlocked it was 9:40 you can check with your cameras. We all was coming in after a huge softball tournament.

We stood there for 5 minutes and no one came to take our order. Then after about 5 minutes the girl said We are closed the lobby is closed I said it says 11 on your door and the door was unlocked. And then Im assuming the manager the guy said the lobbys closed it closed at 8 I said well theres no sign saying that. It clearly said Saturday open till 11.

And it said lobby is NOW OPEN.

This was very unprofessional and I think that if yall had different people and more friendly people running yall stores yall might be making some money instead of it being so empty. We will never eat at any Arbys stores again after ball tournament.

Preferred solution: None.

Arbys Pros: Food and servise, Convenient.

Arbys Cons: Terrible employee rohan, Lack of concern, Way i was treated, Everything was terrible and manager very rude.

Location: 6178 US Highway 98, Hattiesburg, MS 39402

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They're much too dense to do something as simple as remove the sign saying that the dining room is open, replace it with a sign saying that it is closed, and locking the door. That is above their pay grade.

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