Arbys Customer Care Reviews in Pennsylvania, USA
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Arbys in Norwood, Pennsylvania - Terrible serivce
Happened today. I waited for three minutes with no one at the counter. Then she is there and gets food for someone. I check a message I got quick. I look yo and she's just staring at me. I asked are you ready? She said just waiting on you. I said well you didn't say anything. She took my order and walked away so I out my cash on the counter. She responds by putting my change on the counter when I'm standing right there. Didn't even hand me my receipt so I can't leave a review.
Review
Service
Arbys Customer Care
Reason of review
Poor customer service
Arbys in Lancaster, Pennsylvania - I didn't get what I wanted
Tonight my family went out to Arby's for food, it took 15 minutes till we get our food. We didn't get our fries so we had to go back in. After that we went home and only then did we realize that I didn't get the one thing that I ordered. And the cookie butter shake tastes like *** and nobody in this house likes it.
Review
Service
Arbys Customer Care
Reason of review
Order processing issue
went to Arby's in Kingston, Pa.waited for 21 minutes just to get waited on while 8 employees were behind the counter. Two customers were ahead of me and they were not waited on. At one point two employees came out behind the counter to get a soda, while I still wasn't...
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Review
Service
Arbys Customer Care
Reason of review
Order processing issue
Loss
$20
Preferred solution
Let the company propose a solution
Arbys - Customer Care Review from Bensalem, Pennsylvania
Went to Arby's on Street road (feasterville) with my sister around 8pm. We decided to go inside and order to sit down to eat. There were three people working and they all ignored us for five minutes. Hoewever they kept taking orders at the drive through. Another five minutes passes and one young girl finally acknowledges us. She rudely shouts if you are ordering in you have to get something without meat (roast beef). We are out of it for the night. We were taken aback that it took so long for someone to acknowledge us and the fact she screamed at us. We shook our heads no and walked out. On the way out we could hear the people working laughing. Will not be returning to this Arby's again.
Review
Service
Arbys Customer Care
Reason of review
Poor customer service
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After two minutes of watching the employees mess about and ignore customers, you should have left and gone somewhere else, then called to make a complaint the next day when a manager was there.