State: Pennsylvania Product: Arbys Customer Care Clear all filters (4 of 103 reviews match)
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Arbys in Norwood, Pennsylvania - Terrible serivce

1.4
Details
Happened today. I waited for three minutes with no one at the counter. Then she is there and gets food for someone. I check a message I got quick. I look yo and she's just staring at me. I asked are you ready? She said just waiting on you. I said well you didn't say anything. She took my order and walked away so I out my cash on the counter. She responds by putting my change on the counter when I'm standing right there. Didn't even hand me my receipt so I can't leave a review.
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Review
#1131818 Review #1131818 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Poor customer service

Arbys in Lancaster, Pennsylvania - I didn't get what I wanted

Tonight my family went out to Arby's for food, it took 15 minutes till we get our food. We didn't get our fries so we had to go back in. After that we went home and only then did we realize that I didn't get the one thing that I ordered. And the cookie butter shake tastes like *** and nobody in this house likes it.
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Review
#1110576 Review #1110576 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Order processing issue
1.0
Details
went to Arby's in Kingston, Pa.waited for 21 minutes just to get waited on while 8 employees were behind the counter. Two customers were ahead of me and they were not waited on. At one point two employees came out behind the counter to get a soda, while I still wasn't...
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1 comment
Anonymous
#1326284

After two minutes of watching the employees mess about and ignore customers, you should have left and gone somewhere else, then called to make a complaint the next day when a manager was there.

Review
#1034868 Review #1034868 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Order processing issue
Loss
$20
Preferred solution
Let the company propose a solution

Arbys - Customer Care Review from Bensalem, Pennsylvania

2.0
Details
Went to Arby's on Street road (feasterville) with my sister around 8pm. We decided to go inside and order to sit down to eat. There were three people working and they all ignored us for five minutes. Hoewever they kept taking orders at the drive through. Another five minutes passes and one young girl finally acknowledges us. She rudely shouts if you are ordering in you have to get something without meat (roast beef). We are out of it for the night. We were taken aback that it took so long for someone to acknowledge us and the fact she screamed at us. We shook our heads no and walked out. On the way out we could hear the people working laughing. Will not be returning to this Arby's again.
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Review
#936242 Review #936242 is a subjective opinion of poster.
Service
Arbys Customer Care
Reason of review
Poor customer service

Contact Arbys Customer Service

Website:
www.arbys.com
Mailing Address:
1155 Perimeter Center West
Atlanta, Georgia 30338
United States
Phone:
(800) 272-9457
All Arbys Contacts

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