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Everytime we have gone to the Arbys in Halls Tn , we are told the shake machine is broken . This has been going on for months and as a result , i take my money elsewhere to spend .

Im wondering , if it is truly broken , why has it not been repaired or replaced over several months ? This is after all , a fairly new store . Or is this a lie that your managers are instructed to give the public because they prematurely cleaned the shake machine in a rush to leave at closing and do not care about the customer . If you sell shakes and your store is open to the public regardless of the time , i feel this practice is very wrong and if it is not addressed , myself and social media will become Arbys worst nightmare .

To put it quite sumply , you sell shakes and your store is open , the customer should be more of a concern than wanting to get out early and avoid doing what everyone else does and clean when the store is closed , especially not at the expense of your customers . This is affecting your profit margins im sure and it is a poor business practicevoida . I work in retail and unless our doors are locked and our store is closed , we would never turn away a customer .

I hope someome follows up with me . Thank you .

User's recommendation: Avoid Halls Tn Arbys at all cost.

Preferred solution: Let the company propose a solution.

Arbys Pros: Save your money eat somewhere else.

Arbys Cons: Bad service poor equipment.

Location: 7000 Maynardville Pike, Knoxville, TN 37918

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