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So I was working at your store bustin to get stuff done and I am at the window and I tried to not make them wait but as I noticed everyone but me working during 12pm rush hour in the back kicking around and their was not food ready for the ppl waiting in the drive...
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1.0
#1330107
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Arbys - Horrible service in the drive thru

I asked about the short rib sandwich and what comes on the sandwich, and what comes in the combo, she replied "you can see the menu right?" This is not what customer service is like. When all I asked was what is served in the combo. I was truly offended by the rudeness of this employee! I decided to spend my money elsewhere.
3.8
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
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#1329514
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I ordered a Bacon chedder today at a restaurant in Jackson Tn. 601 old hickory. I got my order unwrapped my sandwich. I saw No Bacon!! I took it to the counter. I ask the manager wasn't bacon supposed to be on it. He said there was. One piece of bacon torn in half. I...
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2.2
#1328003
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I ordered a beef n cheddar sandwich and mozzarella sticks, the sandwich was burned and they didn't asked if I wanted sauce for my mozzarella sticks and normally they do or put it in the bag but they didn't gave me any. I wouldn't be making anymore future trips to...
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1.2
#1327729
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Arbys - Microwaved Food!

Did you know that everything is microwaved from Arby's?? They get it shipped in bucket and then they just heat it up in the microwave for you!!! So if that's the case you might as well just go to Walmart or any grocery store and buy it from them!
1.0
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Staff
#1327510
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This is the third time I came to Arby’s and the shake machine has been down every time!!! They advertise that they are open until 10:00 pm but I have been there at 9:05, 9:12 & 9:14 and was never able to buy a shake!! The excuse I got from the person working there was...
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3.0
#1325891
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That was the worst sandwich I have ever purchased in my life. Not only is the sauce they put on it absolutely disgusting, but they put so much on it that it was dripping off of it. I tried to scrape it off but the bread was thoroughly saturated with it. It was just a...
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Anonymous
Anonymous

Sounds awful ; I hate soggy.

2.4
#1320678
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Your food quality has went down the last few months as i travel around Tennessee. The Roast Beef is tough, not a good flavor, cut thick chewy. Cheap Grade Of Meat!!! Price went up food quality going down!!! Not coming back!!!!
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Anonymous
Shoo

I used to love to go to the Arby's in Cheyenne, Wyoming all the time. They had really good roast beef sandwiches and curly fries. The next time I go back to Cheyenne, one of t...

1.5
#1319650
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You know what you do? You go right back up to the counter and tell them "I WANT MY MONEY BACK!" and if they give it back fine, but if they start telling you that you have to contact corporate just stand there and keep saying over and over again "I WANT MY MONEY BACK!...
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I liked
  • I love arbys roast beef sandwiches
I didn't like
  • When my local store went out of business
#1319512
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Contact Arbys

Mailing Address:
Arby’s Restaurant Group, Inc.
1155 Perimeter Center West
Atlanta, Georgia 30338
United States
Phone:
(800) 272-9457
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Arbys - WHAT MEAT?

Lawrence ks on 6th st.The food was salty and the sandwich was cold with little meat, and alot of bread.Your food has changed.There is no meat on your sandwiches.YUK, YUK.
#1319262
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