food sandwich order service manager beef roast beef customer meat store
Most helpful review

Are you kidding me????? | Arbys review

2.2
Details
Are you kidding me????? - Arbys review
Are you kidding me????? - Arbys review
Are you kidding me????? - Arbys review
Are you kidding me????? - Arbys review
I don’t usually eat convenience foods, but today i found myself ordering a meal to go. On the menu board was a wonderful promotion for break apart cinnamon buns. I hesitated and bought one anyway! Driving home with my lunch I pulled out this tiny cup and lid , thinking it was not my order, i rummaged through the bag to find that it was my bag, and that the cinnamon roll was inside the tiny cup ??? Are you kidding me? This item was $2.49 and tax, what a joke!!!! I took pics and am forwarding them to you! The marketing and cost evaluation on this item is so far out of balance that I'm looking for a way to worn others of the deception! How sad guys... This item is not worth .50¢
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1 comment
Anonymous
#1789644

WHAT IS THE RESTROOM POLICY AT ARBY'S FOR TRANSGENDER LADIES?.............................WHAT ABOUT FOR TRANSGENDER MEN?

Review
#1673062 Review #1673062 is a subjective opinion of poster.
Pros
  • Costumer service
  • Convenient
Cons
  • Value deception
Reason of review
Pricing issue
Loss
$500000
Preferred solution
Stop falsely advertising items

Check your food before you leave drive thru | Arbys review from Phoenix, Arizona

1.2
Details
I ordered 25 dollars of food and went home to eat. Fries were cold and old. If you pay 25$ on food atleast be quality food . And to top it off no receipt to use as proof They make sure of that . No proof to back up your purchase . So you can't complain
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Review
#1767783 Review #1767783 is a subjective opinion of poster.
Service
Arbys Drive-through
Pros
  • Food is good
Cons
  • Nasty store poor customer service
Reason of review
Not as described/ advertised
Loss
$25
Preferred solution
Full refund
1.0
Details
I went thru the drive-thru paid for my order and forgot to hand the manager my coupon so I asked if we could redo my order and the manager told me NO so I asked if I could have the number to corporate and she said she didnt have the number she told me to call the...
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Review
#1755743 Review #1755743 is a subjective opinion of poster.
Service
Arbys Customer Care
Pros
  • Disgusting
Cons
  • Way i was treated
Reason of review
Poor customer service
Loss
$3
Preferred solution
Let the company propose a solution

Complaints | Arbys review from Bryson City, North Carolina

1.8
Details
Sit in line in Lenoir for 20 min or so for 4 shakes
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Review
#1751483 Review #1751483 is a subjective opinion of poster.

Rude worker | Arbys review from Beaufort-Port Royal, South Carolina

1.0
Details
I went to order my food in the drive threw and the lady lily Hernandez asked me to hang on. Then come back on being rude and told me to finish my order. As soon as I said something about her attitude she immediately stopped and said no maam.
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Review
#1747625 Review #1747625 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Bad Manager
  • No One Answered The Phone

No customers at all | Arbys review

1.0
Details
I paid for this expensive food and only got curly fries instead of the 2 market sandwiches and curly fries I ordered. So I paid $15.00 for a order of medium curly fries. What a screwed up deal
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1 comment
Anonymous
#1793031

My friend, that is why you should have checked your bag as soon as they handed it to you, before leaving the drive-thru.

Review
#1738104 Review #1738104 is a subjective opinion of poster.
Pros
  • Good food
Reason of review
did not get all of my food for like the 3rd time in a row
Loss
$15
Preferred solution
Let the company propose a solution

DO NOT BUY | Arbys review

1.0
Details
I purchased a gift card from Arby's online 12/5. I still have not received it 12/18. Now they are saying it will not be here in time for Christmas because it takes the post office 10 days to mail it, and they waited to send it until 12/12. They just want your money.
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Review
#1736459 Review #1736459 is a subjective opinion of poster.
Product
Arbys Gift Card
Cons
  • Value deception
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund

Keep your restrooms clean! | Arbys review from Shawnee, Kansas

4.0
Details
Very dirty men's restroom 12/9/19 at Army's on 63rd St.(Shawnee Mission Parkway). Walls,urinal. Food hood except onion rings (very thin and too much crust)
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Review
#1727185 Review #1727185 is a subjective opinion of poster.
Service
Arbys Sanitary Conditions
Pros
  • Onion rings

If you close at ten? Then why were the doors locked the the drive thru lights out at 9:45 Friday Night??? | Arbys review from Chicago, Illinois

2.5
Details
Went by to get food for work at 9:45 Friday Night doors locked and drive through lights out and no one answered!!!!! Closed before ten!!! I do not know if this is supposed to close that way, but to me close at ten means orders taken until ten, not close at 9:45!!!!!
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1 comment
Anonymous
#1789138

Maybe they had a problem with people showing up at 9:45 pm and then just sitting around inside of the "restaurant" eating their food real slow.

Review
#1725198 Review #1725198 is a subjective opinion of poster.
Reason of review
Clised

AVOID! | Arbys review from Chandler, Arizona

2.1
Details
The television commercials show a completely different sandwich than you actually receive when you order the Arby's Cheddar Bacon Roast Beef sandwich. The actual sandwich you receive has three miniscule pieces of bacon on top of the roast beef, not the substantial looking bacon strips that extend past the meat on the bun as depicted in the television commercial. This is BLATANT MISREPRESENTATION of the product by Arby's. They cannot be trusted. They are out to RIP OFF THEIR CUSTOMERS!
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Review
#1725073 Review #1725073 is a subjective opinion of poster.
Product
Arbys Bacon Beef N Cheddar Sandwich

Contact Arbys Customer Service

Website:
Mailing Address:
1155 Perimeter Center West
Atlanta, Georgia 30338
United States
Phone:
(620) 231-9333
All Arbys Contacts

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Arbys Questions

Avoid if all possible. | Arbys review from Carrollton, Texas

1.0
Details
At the Chanute, KS location, I placed an order for a turkey bacon ranch wrap , and after over 10 minutes of waiting, Manager Micheal comes out and says they are out of wraps. When I wanted my refund back, the guy punching in the orders told him that there were wraps, but he ignored the information.
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Review
#1714804 Review #1714804 is a subjective opinion of poster.
Product
Arbys Sandwich