Arbys Reviews

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food sandwich order service manager beef roast beef customer sandwiches drive
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Food not being prepared as asked. Cold and burned. And soaked in mayonnaise.ask for NI MAYONNAISE

Arbys - Food not being prepared as asked. Cold and burned. And soaked in mayonnaise.ask for NI MAYONNAISE
Arbys - Food not being prepared as asked. Cold and burned. And soaked in mayonnaise.ask for NI MAYONNAISE
Overcooked. Undercooked. Mayonnaise on chicken sandwiches. Ask for no mayonnaise. Service becoming NEGLIGENT

User's recommendation: Watch how fast they start ruining a $50.00 order.

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3 comments
#2056370

The store on Rodney Parham street in Little Rock,Ark. has food poisoning. Do not risk your life with their filthy poison food!!!

#2035886

You are not entitled to a price reduction. If you cannot afford what they charge make your own sandwiched.

#2035998
@Farhad Ntp

You go to the kitchen and make a sandwich

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ID
#2233689 Review #2233689 is a subjective opinion of poster.
Location
Madison Heights, Virginia
Pros
  • Good chicken
Cons
  • Bad service
Loss
$35
Preferred solution
Price reduction
New Reviewer
Arbys - Terrible food
Arbys - Terrible food
First of all the sweet tea was not very sweet at all and it looked like stained water and then my wife ordered the Ruben and we order that sandwich a lot at least once a week and there was only meat on one side of the sandwich very little sauerkraut it was this give me...
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ID
#2965142 Review #2965142 is a subjective opinion of poster.
Location
Clay, Indiana
Loss
$22
Preferred solution
Let the company propose a solution
New Reviewer
Everytime we have gone to the Arbys in Halls Tn , we are told the shake machine is broken . This has been going on for months and as a result , i take my money elsewhere to spend . Im wondering , if it is truly broken , why has it not been repaired or replaced over...
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ID
#2963837 Review #2963837 is a subjective opinion of poster.
Location
Knoxville, Tennessee
Pros
  • Save your money eat somewhere else
Cons
  • Bad service poor equipment
Preferred solution
Let the company propose a solution

Missing food, wrong food, and old fries!

I spent 47.47 to have missing food, old fries and order nuggets to get hard tenders ! I mean everything on receipt is correct but the employees can not seem to get get it right! The food should be fresh, and they do not ever answer there phone! Time and time again this happens and if something doesn't come from this I will no longer be going there and we visit there few times a week to always get something missing or something wrong or just nasty! Its time for that story to get over hauled! They need alot of help! Use more bags rather than stacking a big order on top of each other in one bag so it makes it impossible to check the order correctly!
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1 comment
#2076128

Calling a fast food place to get free food is a scam. Either dine in or check your order.

ID
#2954755 Review #2954755 is a subjective opinion of poster.
Location
Vestal, New York
Cons
  • Terrible food quality and delivery
New Reviewer

Rude. Poisoned food

Hand sanitizer put in milkshake. Charged twice Rude customer service One excellent staff member. Kind , effecient
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ID
#2949730 Review #2949730 is a subjective opinion of poster.
Location
Gardendale, Alabama
Cons
  • Waiting in the drive thru for over 10 minutes before leaving
  • Discontinued potato cakes
New Reviewer

My roast beef sandwich bread was Soggy with some burnt stuff on it

I got a Arbys roast beef and small fry the fries was ok my sandwich bread was soggy like it had been in the holding bin to long. I use to work fir Arbys so I know how the bread looks when it should have been waisted my bread and roast beef had some burnt flakes on it
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ID
#2947301 Review #2947301 is a subjective opinion of poster.
Loss
$434
Preferred solution
A freshly made sandwich please
New Reviewer

I need assistance

I work at arby and ever since I got hired I wasnt trained properly the card they gave me doesnt work and I ask for my schedule because I am a high schooler they told me they would called but they havent so I called them and the person that answer told me I was fired but he is not the manger the manger havent contacted me and I didnt even get paid
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1 comment
#2072762

Call the manager, this website isn't going to help you. Remember everyone is desperate for help. If they don't correct this right away, go work elsewhere.

ID
#2940124 Review #2940124 is a subjective opinion of poster.
Location
Kissimmee, Florida
Pros
  • Good food
Cons
  • Poor customer service
Loss
$140
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
So I went to the Arby's in Dexter Missouri and ordered two of the $6 everyday value meals along with three 9 piece chicken nuggets it took them over 15 minutes to get the order done, and they didn't get a ride when I asked the teenager named Tara why I didn't get fries...
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ID
#2927134 Review #2927134 is a subjective opinion of poster.
Pros
  • Only go in the morning or afternoon
  • Your food in general
Cons
  • Food is terrible always has been
  • Cold fis
  • Tiny sandwich
Loss
$20
Preferred solution
Apology

Bad tasting sandwich

The Prime Rib sandwich was terrible, now i don't ever want to eat at Arby's again. Stick to the regular menu.

User's recommendation: Don't try it.

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ID
#2922230 Review #2922230 is a subjective opinion of poster.
Location
Huntley, Illinois
New Reviewer

Disappointed visit to one of your restaurant's ARG-07750-FL Jacksonville

Not enough room for complaint. Would like a call from a GM can be reached a 904-338-**** Selby Dwselb@***.com

User's recommendation: at this point NO!!!!!!!

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ID
#2919507 Review #2919507 is a subjective opinion of poster.
Location
Jacksonville, Florida
Pros
  • No answer
Cons
  • No answer
Preferred solution
Let the company propose a solution

Discontinued Potato cakes

I have enjoyed Arby's for almost 50 years. Roast beef sandwich with Arby's sauce and Horsey sauce, along with potato cakes and a drink. One of my favorite meals. I only recently learned that potato cakes have been discontinued. I don't do fries. Although they do not have potato cakes on their menu I am going to switch to Lion's Choice for my Roast Beef sandwich. Old friend dead. Must make new friend. new
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ID
#2906915 Review #2906915 is a subjective opinion of poster.
Cons
  • Discontinued potato cakes

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrong order and employee's rudeness

I ordered three meals, the employee was rude when we were placing the order because we didn't say the way he wanted. We asked 3 cheessesteaks with different drinks and sides. He gave us 3 Lg curly potatoes instead of just one as we ordered. We asked him 3 different drinks (unsweet tea, Fanta and a light coke) he gave us 2 sweet tea and 1 regular coke. It is not the first time that these people give us what they want and not what we oreder and pay for.eck on your meal before leaving the place no matterec
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ID
#2906173 Review #2906173 is a subjective opinion of poster.
Location
Park City, Kansas
Service
Arbys Customer Care
Pros
  • Close
Cons
  • Customer service
Loss
$10
Preferred solution
Make your people be aware about what they do in their jobs. There must be health issue problems that you may regret some of this days because of the way your people do things.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Thought it was delivivey , ,my cc chared

same as above need my cc. card refundind asap , thought it was was delivery ,NOT PICKUP . MICHELE GILBERT
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ID
#2902893 Review #2902893 is a subjective opinion of poster.
Location
Mesa, Arizona
Loss
$11
Preferred solution
Full refund
New Reviewer

Food was poisoned I’m sick and my dog is sick my stomach a lot of pain I asked the lady what was. Put in so I can tell doc so she went to ask what they did the the very rude manager said that’s how wi

Well I ordered two classic roast beef sandwiches item they both tasted very funny I should've stopped violently threw up for about 45 minutes and then my dog and fed a little bit I shouldn't of done that and she was throwing up puking and not able to Im probably going to Edr tonight and look into a lawyer about this horrible experience

User's recommendation: Never to eat at north McCartney blve in nevado people laying around sleeping in dinning hail tables I really have never been to such a dirty grimy feeling that building makes me feel.

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ID
#2901305 Review #2901305 is a subjective opinion of poster.
Location
San Francisco, California

Bad food

I went to the Arbys to try all their new sandwiches no difference from when I was a kid absolutely terrible taste its like Bitting into nothing just the meat alone nothing in it no condiments nothing terrible tasting sandwiches and I tried many different ones at one time no difference this is a franchise that I would not suggest to anyone anybody that puts one start is desperate last time I went with a bunch of friends and every one of them that bit into their sandwiches just spit it out and returned it thats how bad it was We all got a refund.

User's recommendation: Don’t waste your time going unless you’re desperate and you need to eat something to put in your stomach.

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ID
#2896447 Review #2896447 is a subjective opinion of poster.
Location
Los Angeles, California
Pros
  • Food
Cons
  • No taste on every order terrible
New Reviewer

Poor service completion.

Arby's, Altoona Istowa. Ordered a Rubin. Just the sandwich, and a small chocolate shake. The young man at the window was polite enough. That's not the problem. He had asked me if I wanted sauce? I said no. So I get my sandwich in a bag, No napkins. What do you want me to do, wipe my hands on my pants? I sure had to. Secondly. No chocolate drizzled on top of my shake. What do you at corporate do, tell stores to cut corners?Stops change chane the customerchange
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3 comments
#2066048

How was your loss $9 retard?

#2063028

Hope your life gets better

#2063009

How was your loss $9?

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ID
#2868219 Review #2868219 is a subjective opinion of poster.
Pros
  • I liked their food
  • Roast beef sandwiches and small salad
  • Resteraunt was open
Loss
$9
Preferred solution
Full refund

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