food sandwich order service manager beef roast beef customer store meat

Check your food before you leave drive thru | Arbys review from Phoenix, Arizona

1.2
Details
I ordered 25 dollars of food and went home to eat. Fries were cold and old. If you pay 25$ on food atleast be quality food . And to top it off no receipt to use as proof They make sure of that . No proof to back up your purchase . So you can't complain
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Review
#1767783 Review #1767783 is a subjective opinion of poster.
Service
Arbys Drive-through
Pros
  • Food is good
Cons
  • Nasty store poor customer service
Reason of review
Not as described/ advertised
Loss
$25
Preferred solution
Full refund
1.0
Details
I went thru the drive-thru paid for my order and forgot to hand the manager my coupon so I asked if we could redo my order and the manager told me NO so I asked if I could have the number to corporate and she said she didnt have the number she told me to call the...
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Review
#1755743 Review #1755743 is a subjective opinion of poster.
Service
Arbys Customer Care
Pros
  • Disgusting
Cons
  • Way i was treated
Reason of review
Poor customer service
Loss
$3
Preferred solution
Let the company propose a solution

Rude worker | Arbys review from Beaufort-Port Royal, South Carolina

1.0
Details
I went to order my food in the drive threw and the lady lily Hernandez asked me to hang on. Then come back on being rude and told me to finish my order. As soon as I said something about her attitude she immediately stopped and said no maam.
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Review
#1747625 Review #1747625 is a subjective opinion of poster.
Cons
  • Customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Bad Manager
  • No One Answered The Phone

No customers at all | Arbys review

1.0
Details
I paid for this expensive food and only got curly fries instead of the 2 market sandwiches and curly fries I ordered. So I paid $15.00 for a order of medium curly fries. What a screwed up deal
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1 comment
Anonymous
#1793031

My friend, that is why you should have checked your bag as soon as they handed it to you, before leaving the drive-thru.

Review
#1738104 Review #1738104 is a subjective opinion of poster.
Pros
  • Good food
Reason of review
did not get all of my food for like the 3rd time in a row
Loss
$15
Preferred solution
Let the company propose a solution

DO NOT BUY | Arbys review

1.0
Details
I purchased a gift card from Arby's online 12/5. I still have not received it 12/18. Now they are saying it will not be here in time for Christmas because it takes the post office 10 days to mail it, and they waited to send it until 12/12. They just want your money.
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Review
#1736459 Review #1736459 is a subjective opinion of poster.
Product
Arbys Gift Card
Cons
  • Value deception
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund

Avoid if all possible. | Arbys review from Carrollton, Texas

1.0
Details
At the Chanute, KS location, I placed an order for a turkey bacon ranch wrap , and after over 10 minutes of waiting, Manager Micheal comes out and says they are out of wraps. When I wanted my refund back, the guy punching in the orders told him that there were wraps, but he ignored the information.
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Review
#1714804 Review #1714804 is a subjective opinion of poster.
Product
Arbys Sandwich

Beware of skimpy, dry, and tasteless sandwiches made with far more hype, than edible content. Spend your money at the small mom and pop establishments for comfort and quality. Arby’s is off my list. | Arbys review from Carrollton, Texas

1.4
Details
I ordered one of the new signature sandwiches, and received an unusually small bun with parched overcooked meat with bland flavor. Another visit I order a wrap, and waited 13 minutes before informed that they were out of wraps, then while trying to get refunded, wraps were found under stacked boxes. Needless to say, I sourced another establishment.
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1 comment
Anonymous
#1780293

Please tell us the name and location of the new establishment that you are patronizing and tell us about their food and service. Thank you. (-:

Review
#1713307 Review #1713307 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Full refund

Hair in my salad | Arbys review from Winston Salem, North Carolina

1.0
Details
The help should be wearing hair nets. Instead they have their pony tails floping all over the place including falling in the food.
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Review
#1712851 Review #1712851 is a subjective opinion of poster.
Product
Arbys Salad
Reason of review
Bad quality

Check your food | Arbys review from Seattle East, Washington

1.4
Details
They gave me the wrong sandwich, I had to drive back there to get the correct sandwich and it was not prepared to my liking. To make it up to me they gave me some cold stale french fries.
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3 comments
Anonymous
#1779875

Next time you should carry your lazy asset inside of the "restaurant" to order your junk food. That way you will quickly notice if they get your order wrong and can easily go back to the front counter and have it fixed.

Anonymous
#1780160
@Anonymous

Aren't you an ***

Anonymous
#1780294
@Anonymous

Too lazy to cook at home, too lazy to walk inside of the "restaurant" to order their junk food. It's a wonder that you didn't order Waiter to deliver the crap to you.

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Review
#1711787 Review #1711787 is a subjective opinion of poster.
Product
Arbys Buttermilk Buffalo Chicken Sandwich
Pros
  • Fast
Cons
  • Lack of service provided to ensure order accuracy
Reason of review
Order processing issue
Loss
$6
Preferred solution
Full refund
Tags
  • Check Your Order

Contact Arbys Customer Service

Website:
Mailing Address:
1155 Perimeter Center West
Atlanta, Georgia 30338
United States
Phone:
(620) 231-9333
All Arbys Contacts

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Stay away from this rip off | Arbys review from Springfield, Ohio

1.0
Details
Stay away from this rip off - Arbys review
You should just go to a restaurant instead of paying the same prices for garbage dump fast food. A beef n chedder meal with fries and large coke plus a regular roast beef sandwich with cheese cost me $14.34. Like all American corporations they are nothing but greedy scamming crooks.
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Review
#1703180 Review #1703180 is a subjective opinion of poster.
Product
Arbys Sandwich
Cons
  • Grossely overpriced
Reason of review
Pricing issue
Loss
$15
Preferred solution
Arbys owners and executives can eat DOG ***
Tags
  • expensive
  • Low Quality Food