I waited to give my order with 2 cars ahead of me for 20 min. I had to leave to pick up my wife after a medical procedure.
We came back at 3:00 P.M. with only 1 car ahead of us. When I tried to place our order the woman keep interrupting me with a louder &; louder Impatient, unpleasant voice. I repeated my order at least 4 times she was still unable to repeat it correctly, She kept interrupting me insisting that she had taken it correctly.
I tried to go inside to place my order & was told by another employee that they were closed inside. I tried to explain what had happened & that I wanted to see the manager. He said that the woman working the the drive thru window was the manager.
She heard us talking, left her post, & started yelling at me from across the restaurant. She told the employee to close & lock the door.
The Arby's is on Ashley St., Valdosta, Ga,
Preferred solution: Let the company propose a solution.