On 3/29/18 we went for lunch at the Arby’s located at 5500 Mobile Hwy Pensacola Fl. The cashier, Michael C, greeted us with the statement, “are you eating here?” No hello, nothing else.
As we were placing our order, he saw a young woman he knew and walked away from the register to greet her and let her in the back. He then came back to the register and proceeded our order incorrectly. When we corrected him, he become agitated, mumbled under his breath and then proceeded to enter the order with forceful pushing on the register. Once the order was complete, he didn’t thank us for the order.
We had to request our drink cups, to which he slammed them on the counter. Very poor attitude and no customer service.
Product or Service Mentioned: Arbys Cashier.
Reason of review: Poor customer service.