Asked for receipt when handed my to go order, it had been thrown away. Clerk riffled thru the trash and found 3 other receipts before mine...then tossed it to me.
When I told her it was very unappetizing to see someone sift thru trash to retrieve a receipt and scolded her for throwing it to me, another clerk said "What rock did you crawl out from under? Cause you need to crawl back under it!" Such is the service and comments you get from Arby's employees....
I phoned customer service and complained and they were very nice.....problems like this are from lack of training of employees and also because the managers are not trained properly. Problems like this come from the top and filter down to counter level....shame on Arby's for hiring emplyees that talk like this to a customer
Product or Service Mentioned: Arbys Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Arbys Cons: Way i was treated when i asked for a receipt for my order.