Not resolved

We checked menu on line before we left-got there no fish -no hawaiian bread-no regular fries. We ordered brisket on toast??

I got rubber bread. Curly fries were small broken pieces less than 1 inch long. We didn't want drinks so the attendant charged me more for our sandwich and "reg" fries because "value meal come with small fries" Maybe he could have done some customer service and told us this. Maybe they could be clearer on their menu board.

Maybe they could sell what the website says they offer.

Paid way to much for a horrible meal. They have lost my business.

Product or Service Mentioned: Arbys Menu.

Reason of review: Poor customer service.

Monetary Loss: $18.

Preferred solution: Full refund.

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