2 of my friends and I came to the Arbys on Church Street in Stevens Point. My friend was given the wrong sandwhich even though it was correct on the receipt.
When she went to ask for the correct sandwhich, the manager took the wrong one, which she had opened up and touched, and put it back under the heat lamp to serve. I am disgusted.
Having worked in fast food before myself I know that you are never supposed to take back already served food, let alone re-serve it! I hope this is looked into, I'm not very appetized to come back after seeing that happen.
Product or Service Mentioned: Arbys Customer Care.
Reason of review: Poor customer service.